Mckenzie Wilkinson
North Liberty,IA
Summary
Reliable and enthusiastic bakery clerk proficient in fostering customer loyalty, satisfaction, and sales through consultative approaches and meticulous attention to individual preferences. Proficiently assisted patrons in swiftly and accurately locating desired items, delivering prompt and personalized service to fulfill their needs. Well-versed in product presentation and maintenance standards. Skillfully facilitated sales transactions by guiding customers through product selection, offering informative insights, and ensuring a smooth purchasing journey tailored to their preferences and requirements. Committed to building lasting relationships with customers, a strong work ethic, and exceptional organizational abilities.
Overview
6
6
years of professional experience
Work History
Bakery Clerk
HyVee Foods
12.2020 - Current
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Enhanced customer experience when ordering baked goods for their party needs.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Helped train new employees on proper packaging of merchandise equipment usage, and customer service best practices.
- Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Babysitter
Entrepreneurship
01.2018 - Current
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Promoted healthy habits by preparing nutritious meals and snacks for children.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Education
High School Diploma -
Liberty High School
North Liberty, IA05.2023
Skills
- POS System Operation
- Work Prioritization
- Quality Assurance
- Display Case Setup
- Food handling safety
- Food Safety Compliance
Languages
ASL
Limited Working
Timeline
Bakery Clerk
HyVee Foods
12.2020 - Current
Babysitter
Entrepreneurship
01.2018 - Current
High School Diploma -
Liberty High School