Mckenzie Yopp
Beckley,WV
Summary
A team player with a great work ethic and someone who has the drive to make sure that each customer receives a warm welcome and leaves satisfied.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Receptionist
Bookkeeping For You and Taxes Too Inc.
Beckley, Wv
2023.09 - Current
- Greeted clients warmly and directed them to appropriate services.
- Managed incoming calls and routed inquiries to relevant departments.
- Scheduled appointments and maintained an organized calendar for the office.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Hostess/Server Trainer
Cracker Barrell Old Country Store
Beckley
2020.01 - 2022.01
- Greeted guests warmly, creating a welcoming atmosphere at the restaurant.
- Managed reservations and waitlists efficiently during peak dining hours.
- Assigned tables to guests based on server availability and guest preferences.
Education
Woodrow Wilson High School
Beckley, WvEmergency Medical Services
Academy of Careers And Technology
Beckley, WV 2021.08 - 2022.05
Skills
- Greeting customers with a warm smile and making them comfortable
- Handling high stress situations
- Working under pressure
- Maintaining a neat and clean work environment
- Willing to go the extra mile
- Telephone etiquette
- Team collaboration
Timeline
Receptionist
Bookkeeping For You and Taxes Too Inc.
2023.09 - Current
Emergency Medical Services
Academy of Careers And Technology
2021.08 - 2022.05
Hostess/Server Trainer
Cracker Barrell Old Country Store
2020.01 - 2022.01
Woodrow Wilson High School