McKenzie Davidson
Greensboro,North Carolina
Summary
Career-minded business professional with particular expertise in customer service, business development, and professional assistance.
Overview
8
8
years of professional experience
Work History
Server Assistant
Fleming's Prime Steakhouse & Wine Bar
06.2023 - 05.2024
- Assisting all front-of-the-house waitstaff by tending to server duties they are unable to tend to in a timely or appropriate manner; such as keeping beverages full at all times and pre-bussing tables
- Running all courses of food to each guest in a seamless and effortless manner
- Resetting all tables to the correct table setting
- Side-work" tasks such as sorting silverware and doing napkin folds
- Maintaining clean, organized, and presentable main and/or private dining rooms
- Opening and closing restaurant duties.
Private Contractor
TurnoverBnB
09.2020 - 06.2023
- Utilize the online marketplace within the TurnoverBnB app or website to communicate with AirBnB property hosts' looking for cleaning & maintenance help with their vacation property rentals in between each guest(s) stay
- Clean, organize, and restock items within an AirBnB property rental after each guest stay while leaving no room for even minor mistakes
- Build clientele to the amount you wish or as much as you have room for in your schedule.
Independent Home Service Specialist
Self-Employed
09.2020 - 06.2023
- Complete all scheduled jobs or projects each day… Including residential home cleanings, move in / move out home or office cleanings, rug and carpet shampooing & stain removal cleanings, laundry, and home organization
- Create digital & physical advertisements, including business cards
- Work closely with clientele from start to finish, assuring customer satisfaction with all end results
- Bookkeep business & financial records
- Conduct oneself in a professional and reputable manner
- Maintain reoccurring list of clientele by providing consistent results.
Professional Assistant
Eddie's Property Investments
10.2018 - 08.2020
- Tend to business phone calls, voicemails, & emails, appropriately responding to each one
- Collect rent from all tenants for each month
- Maintain proper organization & order of all other physical and digital business files and records
- Complete & make written record of all property inspections
- Initiate any following maintenance services when necessary
- Create various online advertisements and property listings to target potential and/or future property residents
- Maintain proper business etiquette & outward appearance during all professional affairs & communications.
Shift Manager
Pita Delite
09.2017 - 09.2018
- Provide all guests with excellent customer service from myself & all employees; handling all customer questions or concerns
- Open and/or closing restaurant duties
- Managing 5-7 other employees on any given shift
- Prepping/restocking foods & food stations; making sure to keep front & back of the house presentable & orderly at all times
- Prepare large catering and/or delivery orders
- Resolve customer concerns and/or complaints, if any.
Bakery Associate
Kalo Foods, LLC (Wholesale Bakery)
07.2016 - 08.2017
- Prepare ingredients and mix all batters to be used each day for baking
- Meticulously decorate and detail all cakes and cupcakes with in-housemade icings
- Carefully inspect all end results of products and goods for acceptable presentation and anticipated customer satisfaction
- Prepare all shipment orders by gathering all necessary products for each order and organizing them accordingly
- Making daily notes and deductions from inventory in order to keep track of all available ingredients and quantities of each.
Education
Hospitality Management
Guilford Technical Community College
Jamestown, NCSkills
- Leadership
- Business Management
- Professional Assistance
- Effective Communication
- Customer Service
- Teamwork
- Shift/Team Member Supervision
- Property Management
- Cleaning & Sanitation
- Sales
Timeline
Server Assistant
Fleming's Prime Steakhouse & Wine Bar
06.2023 - 05.2024
Private Contractor
TurnoverBnB
09.2020 - 06.2023
Independent Home Service Specialist
Self-Employed
09.2020 - 06.2023
Professional Assistant
Eddie's Property Investments
10.2018 - 08.2020
Shift Manager
Pita Delite
09.2017 - 09.2018
Bakery Associate
Kalo Foods, LLC (Wholesale Bakery)
07.2016 - 08.2017
Hospitality Management
Guilford Technical Community College