Mckenzy Nyong
Portland,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Traffic Control Flagger
AAF/All About Flagging
Portland, OR
03.2016 - Current
- Learned locations and purpose of street traffic signs within assigned patrol areas.
- Warned drivers and pedestrians of hazards using signs, flags, lanterns and hand signals.
- Discussed traffic routing plans and control point locations with superiors.
- Distributed traffic control signs and markers at designated points.
- Directed pedestrians across busy street, remaining attentive to traffic and light changes.
- Held up traffic flow to help students, guardians and pedestrians easily cross street.
- Directed traffic away from hazardous areas, using signs and hand signals.
- Assisted with the setup of cones, barricades, and other traffic control devices.
- Utilized hand signals, verbal communication and brightly colored signs to direct traffic around construction sites.
RTC3/Residential Treatment Counselor
White shield center
Portland, OR
06.2008 - 10.2015
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Assessed residents' needs through clinical interviews, psychological testing, and observation.
- Provided appropriate feedback and information to help residents succeed in program.
- Conducted programs to prevent substance abuse or improve community health or counseling services.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Enforced rules and regulations for smooth and orderly operation of residential programs.
- Provided individual and group therapy sessions for residents to improve their mental health.
- Maintained a safe environment for residents by monitoring activities and enforcing rules when necessary.
- Communicated with other staff to resolve problems with individual residents.
- Met with probation officers and police to exchange necessary information during treatment process.
- Helped residents achieve program goals and increase independence.
- Prepared and maintained required treatment records and reports.
- Made regular rounds to keep residents and areas safe and secure.
- Counseled family members to assist in understanding, dealing with or supporting clients or patients.
- Mediated interpersonal problems between residents.
- Supervised self-administration of medications for residents.
- Referred patients or clients to community resources or specialists.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Youth Corridnator
Center For Continuous Improvement
Portland, Oregon
05.2006 - 11.2008
- Applied life skills and financial planning curriculum to instruct students.
- Promoted positive self-esteem by recognizing achievements made by individual youths.
- Maintained and promoted positive and dynamic environment that felt safe for everyone at all times.
- Facilitated effective communication between staff members, volunteers and parents or guardians of participating youth.
- Created an atmosphere that fostered respect for diversity among different cultures represented in the program.
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Event Assistant
Aramark
Portland, Oregon
02.2006 - 03.2007
- Purchased, rented or requisitioned entertainment or gaming necessities.
- Sold and served refreshments to customers.
- Distributed equipment and kept records of item status.
- Settled disputes or helped solve other customer concerns.
- Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
- Tended to patrons with special needs by offering additional assistance.
- Supported event planners in executing detailed event schedules and programs.
- Assisted in coordinating logistics with vendors, ensuring timely delivery and setup of equipment and supplies.
- Supported catering team with setup, service, and cleanup of event food and beverages.
- Managed inventory of event supplies, ensuring adequate stock for activities.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
GED -
Southwestern Oregon Community College
Coos Bay, OR11-2005
Skills
- Work zone safety
- Stress tolerance
- Hazard identification
- Leadership qualities
- Quick learner
Timeline
Traffic Control Flagger
AAF/All About Flagging
03.2016 - Current
RTC3/Residential Treatment Counselor
White shield center
06.2008 - 10.2015
Youth Corridnator
Center For Continuous Improvement
05.2006 - 11.2008
Event Assistant
Aramark
02.2006 - 03.2007
GED -
Southwestern Oregon Community College