McKera Walker
Wichita,KS
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with great computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Receptionist
WSU Tech
Wichita, Kansas
07.2025 - Current
- Managed front desk operations and maintained a welcoming environment for visitors.
- Scheduled appointments and coordinated meetings for office personnel effectively.
- Greeted clients, provided information, and resolved inquiries promptly and professionally.
- Supported administrative tasks, including data entry and document filing systems.
- Updated and recorded customer or client information to maintain accounts.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Server
Twin Peaks Restaurants
08.2023 - 07.2025
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Clerk
QuikTrip
05.2020 - 08.2024
- Maintained a clean and organized store environment for improved customer experience.
- Delivered exemplary customer service and warmly greeted guests.
- Educated customers on promotional offers and loyalty programs, increasing participation rates and repeat business.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Collaborated with team members to complete tasks efficiently, contributing to a positive work environment.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
Education
Certificate of Technical Studies - Cyber Security
Southern Careers Institute
TX05-2026
High School Diploma -
Wichita South High School
701 W 33rd St S05-2020
Skills
- Task prioritization
- Guest engagement
- Exceptional customer service
- Classes in cybersecurity
- Problem solving
- Teamwork and collaboration
- Scheduling appointments
- Customer service
- Organization skills
- Positive and professional
- Multitasking and prioritization
- Data entry
Timeline
Receptionist
WSU Tech
07.2025 - Current
Server
Twin Peaks Restaurants
08.2023 - 07.2025
Clerk
QuikTrip
05.2020 - 08.2024
Certificate of Technical Studies - Cyber Security
Southern Careers Institute
High School Diploma -
Wichita South High School