Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
MCKINA MORGAN MICHAEL

MCKINA MORGAN MICHAEL

Nevada,TX

Summary

Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

Work History

Office Manager

ADVANCED ARCHITECTURAL STONE INC
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.

REGIONAL DIRECTOR/ PERSONAL TRAINING MANAGER/Pilates

Lifetime Fitness
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Coordinated technical training and personal development classes for staff members.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Created in-depth training manual for all employees.
  • Conducted training courses and prepared videos for long-term use.
  • Developed departmental systems and procedures to better align workflow processes.
  • Managed all exempt employee coaching, training, and performance improvement actions.
  • #1 Sales in national in first 6 months
  • #1 Sales / Sessions produced in nation in first 6 month

Business Owner

Soulfully Rooted Boutique / Soulfully Rooted Foundation
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Our items were sold in over 45,000 different boutiques, manufactered over 500 products.
  • Ranked in Top 50 of Forbes fastest growing businesses

HEAD SOCCER SUPERVISOR

Plano Sports Authority
  • Responsibilities making sure camp is organized with different drills, and set up before camp was started
  • Making sure all campers were taken care through out camp, not just skills wise but also in their social skills
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Built positive relationships with customers to increase repeat business.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Monitored areas for security issues and safety hazards.
  • Mentored team members to enhance professional development and accountability in workplace.

Marketing Executive

Soulfully Rooted Foundation
  • Planned and executed events and marketing programs to increase qualified leads.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
  • Engaged, informed and supported staff on media and marketing outcomes.
  • Launched marketing activities for new product lines and market penetration.
  • Compiled product and customer data to generate informed profit projections.
  • Planned and executed marketing campaigns to target groups, areas and wider community.
  • Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
  • Managed and oversaw design of marketing material and promotional literature for organization.

Education

HIGH SCHOOL DIPLOMA -

Plano West Senior High School
Plano, TX

Bachelor of Science - Biology, Physiology & Business Marketing Certifcations

The University of Texas of The Permian Basin
Odessa, TX

Skills

  • Business Administration
  • Leadership and People Development
  • Accounting Management
  • Analytical and Critical Thinker
  • E-Commerce
  • SEO Strategy and Execution
  • Project Management
  • Brand Development
  • Sales Training
  • Microsoft Office Suite Expertise
  • Social Media Expertise
  • Retail Knowledge
  • ROI Analysis
  • Reputation Management

Additional Information


  • TIM MICHAEL: tmichael@advstone.com
  • REESE MELTON: Meltonreese9@gmail.com
  • MALLORY MAYFIELD: malmayfield@yahoo.com

Timeline

Office Manager

ADVANCED ARCHITECTURAL STONE INC

REGIONAL DIRECTOR/ PERSONAL TRAINING MANAGER/Pilates

Lifetime Fitness

Business Owner

Soulfully Rooted Boutique / Soulfully Rooted Foundation

HEAD SOCCER SUPERVISOR

Plano Sports Authority

Marketing Executive

Soulfully Rooted Foundation

HIGH SCHOOL DIPLOMA -

Plano West Senior High School

Bachelor of Science - Biology, Physiology & Business Marketing Certifcations

The University of Texas of The Permian Basin

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MCKINA MORGAN MICHAEL