McKinley Lucas
Lindon
Summary
Diligent worker with experience in working with dogs and caring for their needs. Can successfully feed and medicated pups as needed, and isn't shy around accidents or cleaning responsibilities. Experienced in working slowly around nervous or reactive animals and is willing to work through scary interactions with pets and people. Provides excellent customer service and can manage reception duties with great success, even in demanding situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist, Kennel Tech
Ruff House LLC
04.2024 - 10.2025
- Provided pet care to client pets, including but not limited to running dogs between play yards and kennels, feeding and medicating pets, and supervising safety in and out of the yards using knowledge in dog body language and body blocking skills.
- Managed multi-line phone system to efficiently handle incoming calls and schedule appointments.
- Greeted visitors and clients, providing exceptional customer service and ensuring a positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
Taco Amigo
08.2022 - 10.2023
- Maintained accurate cash register balances throughout shifts.
- Ensured cleanliness of the building using cleaning supplies and regularly checking for messes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Trained new staff on cash handling procedures and customer service protocols.
- Assisted in inventory management by restocking items and organizing displays effectively.
Janitor
Apiary Fund
05.2019 - 08.2021
- Maintained cleanliness and sanitation standards across facility to support operational efficiency.
- Operated cleaning equipment and utilized appropriate cleaning agents for various surfaces.
- Conducted routine inspections, identifying areas needing attention or improvement.
- Developed checklists for daily tasks, improving workflow consistency and accountability.
- Kept building spaces premises clean inside and outside.
- Regularly planted appealing plants and contributed to a welcoming environment.
Education
Bachelor of Arts - Illustration of
Utah Valley University
Orem, UT04-2028
High School Diploma -
Karl G Maeser Preparatory Academy
Lindon05-2024
Skills
Deep Cleaning
Organization Skills
Written Communication
Customer/Client Relationships
Dog Body Language and Handling
Understanding of Positive/Negative Reinforcement with Dogs
Attention to Detail
Ability to Work Independently and Learn Quickly
Service-oriented mindset
Certification
Dog and Cat First Aid, May 2025
Timeline
Receptionist, Kennel Tech
Ruff House LLC
04.2024 - 10.2025
Cashier
Taco Amigo
08.2022 - 10.2023
Janitor
Apiary Fund
05.2019 - 08.2021
Bachelor of Arts - Illustration of
Utah Valley University
High School Diploma -
Karl G Maeser Preparatory Academy