McKinley Schueler
Summary
Dedicated Executive Assistant with excellent experience in industry. Maintains professional demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Executive Assistant
Tephra Solar
07.2022 - 06.2024
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings as well as provide detailed notes during meetings for executives and coordinating travel arrangements.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Oversee funding and financial aspects of projects, ensuring timely invoicing, tracking payments, and resolving any billing discrepancies.
- Manage office logistics, including ordering lunch, ordering necessary office supplies, and ensuring a comfortable and efficient work environment for all team members.
- Handle miscellaneous tasks and special projects as assigned by executives, demonstrating flexibility and adaptability in addressing various needs and priorities.
- Act as a liaison with third-party vendors for home repairs, ensuring timely completion of tasks and processing payments to vendors.
Background Check Specialist
Simpliverified
01.2020 - 07.2022
- Processed a wide array of searches and reports related to background screening applications and drug testing.
- Accountable for working within and complying with federal laws and guidelines as well as client-specific standards.
- Provided high quality retrieval of information from court records and other documents.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Oncology Patient Service Representative
Revere Health
02.2019 - 01.2020
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
Peak Time Teller
US Bank National Association
08.2017 - 01.2019
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Provided exceptional service, assisting customers in resolving account issues promptly.
- Ensured accurate cash handling, balancing drawer daily, and minimizing discrepancies.
- Prevented potential fraud instances through vigilant monitoring of suspicious transactions and activities.
- Identified potential sales opportunities, referring clients to appropriate banking services.
Education
Associate of Science - Exercise Science
Utah Valley University
Orem, UT05.2020
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Meticulous attention to detail
- Schedule & calendar planning
- Travel Coordination
Timeline
Executive Assistant
Tephra Solar
07.2022 - 06.2024
Background Check Specialist
Simpliverified
01.2020 - 07.2022
Oncology Patient Service Representative
Revere Health
02.2019 - 01.2020
Peak Time Teller
US Bank National Association
08.2017 - 01.2019
Associate of Science - Exercise Science
Utah Valley University
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