McKinsey Stephens
Lowell,AR
Summary
Dynamic Scheduling Coordinator with a strong work ethic at Children's Therapy TEAM, adept at problem-solving and schedule management. Successfully optimized appointment calendars, enhancing efficiency and client and staff satisfaction. Proven ability to communicate effectively and foster teamwork, ensuring seamless operations in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Scheduling Coordinator
Children's Therapy TEAM
09.2023 - Current
- Created staff and client schedules for the Bentonville Clinic ABA program and The Grace School in Fayetteville.
- Utilized advanced software tools like Google Docs, Google Sheets, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to support full shift-coverage.
- Communicated scheduling changes to staff members and parents of clients.
RBT
Children's Therapy TEAM
06.2021 - 09.2023
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients' families, fostering trust and open communication vital for successful outcomes.
- Supported families in understanding and applying behavioral strategies within the home environment.
RBT
Blue Sprig Pediatrics
02.2020 - 06.2021
- Implemented Applied Behavior Analysis treatment programs as written by the clinical supervisor or BCBA.
- Collected all required data throughout the client's session utilizing data collection software.
- Prepared program materials.
- Reviewed and implemented consultation/supervision note recommendations.
- Communicated appropriately and effectively with colleagues and families as needed.
Direct Support Caregiver
United Cerebral Palsy
10.2017 - 02.2020
- Enhanced client satisfaction by providing personalized care and support tailored to individual needs.
- Reduced stress for family members by offering compassionate assistance with daily living activities.
- Managed complex behaviors effectively using de-escalation techniques and positive reinforcement strategies.
- Promoted mental health by engaging client in stimulating conversations and activities.
Early Childhood Developmental Technician
Kid's Unlimited Learning Academy
10.2017 - 10.2018
- Assisted early childhood development specialist in carrying out the daily lesson plan andn implemented the individual education treatment plan.
- Assisted with supervision of patients.
- Assisted the early childhood development specialist in maintaining an environment conducive to prevenantative discipline.
- Maintained a clean, safe, healthy, and sanitary environment for patients.
- Assisted early childhood developmental specialist with documention.
Lead Teacher
Elizabeth Richardson Center
06.2016 - 10.2017
- Implemented daily classroom schedule for children with special needs.
- Prepared materials and organized learning centers.
- Provided direct care and supervision of children including: feeding/meals, diapering/toileting, and self-help skills.
- Maintained a clean and organized classroom.
Education
Bachelor of Science - Kinesiology
University of Arkansas
Fayetteville, AR05-2016
Skills
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Time management skills
- Teamwork and collaboration
- Attention to detail
- Schedule management
Timeline
Scheduling Coordinator
Children's Therapy TEAM
09.2023 - Current
RBT
Children's Therapy TEAM
06.2021 - 09.2023
RBT
Blue Sprig Pediatrics
02.2020 - 06.2021
Direct Support Caregiver
United Cerebral Palsy
10.2017 - 02.2020
Early Childhood Developmental Technician
Kid's Unlimited Learning Academy
10.2017 - 10.2018
Lead Teacher
Elizabeth Richardson Center
06.2016 - 10.2017
Bachelor of Science - Kinesiology
University of Arkansas
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