McKinzie Melnyk
Oklahoma City,OK
Summary
Dedicated to offering exceptional assistance to staff and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
Work History
Receptionist
Transitions Inc,
02.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Was in communication with insurances for company
Supervisor
Sam's Club
06.2020 - 07.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Boosted team performance by developing customer service training materials and conducting service training.
- Collected, arranged, and input information into database system.
- Helped company with accounting and auditing.
Swim Instructor
YMCA
01.2016 - 06.2020
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- I was also a Lifeguard for YMCA in my free time
Education
Associate of Science - Enterprise Development
Oklahoma Stillwater University-OKC
OKC09.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling appointments
- Office Administration
- Training and mentoring
- Goal-Oriented
- Staff Management
- Child Supervision
- Water safety knowledge
- Patience and Empathy
Timeline
Receptionist
Transitions Inc,
02.2023 - Current
Supervisor
Sam's Club
06.2020 - 07.2022
Swim Instructor
YMCA
01.2016 - 06.2020
Associate of Science - Enterprise Development
Oklahoma Stillwater University-OKC