Mck Lloyd Carman Jr.
Las Vegas
Summary
Proactive and customer-oriented, excelled at Walmart by enhancing product availability and customer satisfaction. Leveraged shelf stocking expertise and a friendly demeanor to foster positive shopping experiences. Demonstrated a keen ability to learn and adapt, significantly improving inventory management and service quality without exceeding a 55-word limit.
Developed strong organizational and time-management skills in fast-paced retail environment. Adept at managing inventory, handling stock, and maintaining well-organized workspace. Seeking to transition into new field where these transferrable skills can be utilized effectively.
Overview
6
6
years of professional experience
Work History
Stocker
Walmart
07.2023 - 10.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Unloaded arriving product stock and moved to store display areas.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
Sales Associate
New York New York Casino
05.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Grocery Stocker
99 Cents Store
07.2019 - 10.2019
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
Crew Member Cook
McDonald's
11.2017 - 11.2018
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
Education
High School Diploma -
Spring Valley Highschool
Spring Valley High School, 3750 S Buffalo Dr, Las 05-2020
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Customer assistance
- Punctual and reliable
- Product restocking
Accomplishments
- Exceeded monthly quota 6 times.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Languages
English
Native or Bilingual
Interests
- Music
- Graphic Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Drawing and Painting
- Electronics and Circuit Building
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- Digital Art and Animation
Timeline
Stocker
Walmart
07.2023 - 10.2023
Sales Associate
New York New York Casino
05.2022 - 01.2023
Grocery Stocker
99 Cents Store
07.2019 - 10.2019
Crew Member Cook
McDonald's
11.2017 - 11.2018
High School Diploma -
Spring Valley Highschool
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