McKynsie Hancock
College Station,TX
Summary
Dynamic retail professional with a proven track record at Sabi Boutique, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through effective problem-solving and engagement. Skilled in fostering teamwork and collaboration, while maintaining a flexible schedule to meet business needs. Committed to delivering exceptional shopping experiences.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Sabi Boutique
05.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Greeted customers and provided outstanding customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Cheer Coach
The Flip House Cheer and Tumble
07.2022 - 05.2023
- Provided constructive feedback to athletes, fostering an environment of growth and continuous improvement.
- Established a positive team culture that encouraged camaraderie and sportsmanship among athletes.
- Boosted team morale with effective communication and motivational tactics.
- Led team-building exercises at practices to foster unity among athletes from diverse backgrounds.
- Enhanced team performance by implementing innovative coaching techniques and strategies.
- Monitored athlete progress by regularly assessing performance metrics, adjusting training plans accordingly for maximum effectiveness.
- Developed athletes'' skills through personalized training plans, resulting in improved competition results.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
Education
No Degree - Kinesiology
Texas A&M University
College Station, TX05-2027
High School Diploma -
Abilene High School
Abilene, TX05-2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Customer engagement
- Retail sales
- Flexible schedule
- Phone etiquette
- Stock replenishment
- Friendly and helpful
- Reliable and responsible
- Honest and dependable
Timeline
Retail Sales Associate
Sabi Boutique
05.2024 - Current
Cheer Coach
The Flip House Cheer and Tumble
07.2022 - 05.2023
No Degree - Kinesiology
Texas A&M University
High School Diploma -
Abilene High School
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