Ethan McLarry
Lubbock
Summary
Experienced in delivering exceptional customer service and driving sales through effective communication and a deep understanding of the sales process. Committed to upholding high service standards and ensuring client satisfaction. Skilled in identifying opportunities for growth and consistently achieving sales goals. Proficient in conflict resolution and adept at building strong relationships with clients.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Volunteer
Cumby Food Pantry
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
CSR
Chicken Express
04.2019 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Auto Detailer
Sulphur Springs Chrysler Dodge Jeep Ram
12.2019 - 06.2020
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
Line Cook
Whataburger
08.2020 - 03.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Online Grocery Pick-up Associate
Walmart
09.2022 - 12.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Analyzed customer data to identify trends and anticipate customer needs.
Insider
Domino's
04.2021 - 10.2021
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Door to Door Salesman
Alta Pest Control
10.2021 - 06.2022
- Achieved high levels of customer trust by maintaining professionalism at all times during interactions with prospects at their homes or businesses.
- Expanded product reach by identifying new neighborhoods and territories for door-to-door sales campaigns.
- Maintained knowledge of industry trends and competitor offerings, positioning our products as superior choices for customers'' needs.
- Implemented creative approaches when facing objections, ultimately overcoming barriers to secure successful transactions consistently.
- Utilized strong negotiation skills to close deals effectively while maintaining positive relationships between the company and clients.
CSR Trainer
Raising Cane's
12.2022 - 08.2023
- Managed high customer volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
Shift Lead
Firehouse Subs
09.2023 - 04.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
CSR
Freddy's Frozen Custard & Steakburgers
05.2024 - 12.2024
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
- Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
- Provided comprehensive training for new team members, resulting in faster onboarding and better overall performance.
Assistant Store Manager
Jimmy John's Gourmet Sandwiches
12.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Cumby High School
Cumby, TX05.2021
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Team collaboration
- Leadership qualities
- Community service
- Time management
- Adaptability and dependability
- Computer skills
- Customer service
Certification
- Food Handler Certification
- Driver's License
Personal Information
Authorized To Work: US
Timeline
Assistant Store Manager
Jimmy John's Gourmet Sandwiches
12.2024 - Current
CSR
Freddy's Frozen Custard & Steakburgers
05.2024 - 12.2024
Shift Lead
Firehouse Subs
09.2023 - 04.2024
CSR Trainer
Raising Cane's
12.2022 - 08.2023
Online Grocery Pick-up Associate
Walmart
09.2022 - 12.2022
Door to Door Salesman
Alta Pest Control
10.2021 - 06.2022
Insider
Domino's
04.2021 - 10.2021
Line Cook
Whataburger
08.2020 - 03.2021
Auto Detailer
Sulphur Springs Chrysler Dodge Jeep Ram
12.2019 - 06.2020
CSR
Chicken Express
04.2019 - 10.2019
Volunteer
Cumby Food Pantry
High School Diploma -
Cumby High School
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