McQuiva L. Griffith
Baltimore,Maryland
Summary
Results-oriented Human Resources and Administrative Professional with over 25 years of progressive experience providing executive-level support, coordinating personnel programs, and managing HR systems. Adept in supervising staff, processing personnel actions, interpreting policy, and leading administrative operations in clinical, academic, and governmental settings. Known for regulatory accuracy, team mentoring, and delivering superior service in fast-paced environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Executive Assistant
University of Maryland Medical System
04.2024 - 05.2025
- Provided high-level administrative support to VP and SVP, managing travel, calendars, and confidential correspondence.
- Coordinated large-scale events and meeting logistics aligned with organizational objectives.
- Drafted minutes, tracked action items, and streamlined scheduling for leadership initiatives.
- Independently composed correspondences, memoranda, documentation and presentation materials on a wide variety of subjects
- Coordinated and maintained executive schedules
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
Lead Administrative Assistant
St. George’s University - Grenada
02.2001 - 02.2024
- Supervised administrative team in managing schedules, HR tasks, and vendor relationships across academic and clinical departments.
- Processed student internships, housing placement, and onboarding documentation for local/international programs.
- Developed internal HR policy handbooks, coordinated benefit programs, and monitored training initiatives.
- Resolved processing errors in personnel actions, liaising with Finance and Human Resources for compliance.
- Served as primary technical resource for front desk operations and medical records processing.
- Served as a liaison between management and staff members to resolve conflicts or address concerns promptly and professionally.
- Implemented document management systems, increasing efficiency in file organization and retrieval access times.
- Optimized office supply inventory levels through careful monitoring and cost-effective purchasing strategies.
- Assisted managers in developing budgets based on historical data trends analysis performed accurately.
- Assisted with onboarding new employees, ensuring smooth transitions into their roles within the organization.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Performed research to collect and record industry data.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Liaised between clients and vendors and maintained effective lines of communication.
- Established administrative work procedures to track staff's daily tasks.
- Developed training materials for administrative support staff to improve job skills knowledge base across teams consistently.
- Organized company events, fostering a positive work environment and strengthening team dynamics.
- Prepared comprehensive reports and presentations, supporting executive decision-making processes.
- Mentored junior administrative staff, providing guidance on best practices and enhancing overall team performance.
- Streamlined office procedures by implementing efficient workflow processes and reducing redundancies.
- Collaborated closely with HR representatives to streamline employee benefits administration tasks such as enrollment forms processing times reduced significantly.
- Organized and maintained confidential files, protecting sensitive information from unauthorized access while ensuring easy retrieval for authorized personnel.
- Enhanced customer satisfaction with timely responses to inquiries and proactive problem-solving solutions.
- Coordinated travel arrangements, optimizing costs and ensuring seamless itinerary planning for executives.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Bachelor of Business Administration - Business
Ashworth College
Georgia07.2019
Associate Degree - Professional Office Management
University of The West Indies Global Campus
Grenada06.2009
High School Diploma -
St. Joseph's Convent
Grenada07.1994
Skills
- Executive Calendar & Travel Management
- Event Coordination & Stakeholder Liaison
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Conference planning
- Phone etiquette
- Strategic planning
- File organization
- Schedule management
- Project planning
Accomplishments
- Reduced annual employee training costs by more than [Number]% by implementing new company division policies.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Planned corporate meetings, lunches and special events for groups of 20+ employees.
Certification
- Human Resources Management: Intro to HR, Recruitment & Selection, Staff Training
- Event Management & Design
- Hotel Management & Front Office Operations
- Microsoft Office Suite: Word, Excel, Outlook, PowerPoint
Languages
English
Native or Bilingual
Timeline
Executive Assistant
University of Maryland Medical System
04.2024 - 05.2025
Lead Administrative Assistant
St. George’s University - Grenada
02.2001 - 02.2024
Bachelor of Business Administration - Business
Ashworth College
Associate Degree - Professional Office Management
University of The West Indies Global Campus
High School Diploma -
St. Joseph's Convent
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