Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Melina Collins

Summary

here is a summary of why Melina should ge the job

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server/Prep Cook

Windy City Hospitality
Darien, IL
03.2022 - Current

Food Prep:

  • Washed and utilized knife skills to prep fruits, vegetables, cheeses and fabricate chicken
  • Prepared dough for pizza and cookies
  • Set up and performed initial prep work for soups, sauces and salads.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Made meals in accordance with company standards and requirements.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Worked with cross-functional teams to achieve goals.

Line Cook:

  • Checked completed orders for correct quantity and quality.
  • Measured ingredients accurately using measuring cups and spoons.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Plated salads, appetizers and desserts to speed up food service.

Server

  • Assisted in setting up banquet rooms for special events such as weddings or business functions.
  • Inspected all tables prior to seating guests in order to ensure cleanliness standards were being met.
  • Exceeded customer satisfaction by finding efficient, creative solutions to problems in a professional manner.
  • Served 4 tables of 10 – 20 people
  • Presented menus and answered questions regarding items.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Trained new employees to perform duties.
  • Led small teams of 2 people to assist team.
  • Stocked supplies such as napkins, condiments, plates, cutlery.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Brewed and served coffee and tea with preferred add-ins.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Basset Alcohol Serving Certified.

Operations Assistant

Northwestern University
Evanston, IL
02.2022 - 06.2022

Internal Audit Assistant

  • ·Utilized software programs such as Origami Risk and Navica for data entry, analysis and reporting purposes.
  • Approved and checked 200+ origami Risk accounts a day
  • ·Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements.
  • Reported findings to senior management team.

Team Member

  • Conducted Routine Covid Tests
  • Prepped and stocked test kits
  • Blood Pathogen Certified.

Year Up Intern

Year Up Chicago
Chicago, IL
03.2021 - 01.2022
  • Provided support for Project Manager with weekly newsletter.
  • Contributed ideas during brainstorming sessions to generate creative solutions.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Created and maintained detailed records of all incoming and completed work orders.
  • Recorded completed work to verify consistency, quality and conformance.
  • Assigned tasks to technicians based on their skill set, availability, and workloads.
  • Organized meetings and conferences by preparing agendas, making necessary reservations and notetaking.
  • Supported payrolls by entering work order details to ensure accurate payment of employee wages.
  • Verified accuracy of data by cross-referencing with source documents.
  • Researched material office products at lowest price and correct amounts

Front & Back of House Employee

Nonna’s Pizza
La Grange, IL
08.2019 - 09.2021

Server

  • Operated a POS system to
  • Answered phone and online inquiries to place and track full orders to customer or delivery driver pick-up
  • Filled condiments and napkin containers during slack periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Trained new employees on restaurant procedures and placing online orders, operating cash register, and cleaning equipment
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Line Cook

  • Assisted in prep work such as cutting vegetables or butchering meat and preparing pizza sauce and dough
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Memorized menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Cleaned food preparation areas, cooking surfaces, and utensils.

Shift Lead

XClusive Shoes
North Riverside, IL
10.2020 - 05.2021

· Mentored and coached staff by giving employees suggestions and feedback to improve job performance.

· Identified opportunities for operational improvements and communicated them to management.

· Performed opening and closing procedures such as setting alarm systems, counting money.

· Supervised staff during shift changes and ensured transition went smoothly.

· Documented receipts, employee hours and inventory movement.

· Assisted in the training of new employees.

· Scanned items when pulling from shelves to update system stock information.

· Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

· Maximized sales by keeping areas tidy, fully stocked and correctly priced.

· Replenished and arranged items to maintain appearance.

· Operated register, handled cash and processed credit card transactions.

Hostess

Thipi Thai
La Grange, IL
05.2018 - 08.2018
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered phone and online inquiries to place and track full orders to customer and delivery driver pick-up
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Handled cash payments and reconciled daily transactions accurately.
  • Greeted incoming guests to escort to assigned dining area and present menus.

Receptionist

Nottage and Ward
Chicago, IL
06.2017 - 08.2017
  • Maintained records of materials using logbooks or computers and generated computerized reports.
  • Scanned paper documents into the system to create digital copies.
  • Destroyed outdated and protected information in digital and physical formats.
  • Maintained appropriate inventory levels to meet personnel and corporate needs.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Maintained adherence to stringent delivery deadlines.
  • Delivered and picked up confidential court documents.

Crew Member

Friends of the Forest Preserves
Chicago, IL
06.2016 - 08.2016
  • Removed debris, garbage and dangerous materials from sites
  • Utilized two-way radios and hand signals to coordinate communication between equipment operators.
  • identified and removed invasive species
  • Operated hand tools and spread low grade pesticides
  • Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.

Student Ambassador

Fishin' Buddies
Chicago, IL
06.2015 - 08.2015
  • Managed a booth at annual community event and maintained coverage for coworkers during lunch shifts.
  • Assisted in creating promotional materials such as flyers, brochures or invitations to market events.
  • Attended and participated in industry events.
  • Prepared presentations outlining research results for team leads, members, and guests.
  • Researched and compiled information on current trends in the environmental industry.

Education

Associate of Science - Biology

Kent State University
Kent, OH
12.2023

Tricoci University of Beauty Culture
08.2023

Year Up
03.2022

Skills

  • Blood Pathogen Certified
  • Leadership
  • Fluent Spanish Speaker
  • Microsoft Office: Word, PowerPoint, Outlook, Excel
  • Basset Certified
  • Team Trainer
  • Cash Handling
  • Organization and Time Management
  • Attention to Detail
  • Resourceful
  • Communication and Interpersonal Skills

Certification

  • FAA Certified Drone Pilot
  • American Hotel and Lodging Association Certified Kitchen Cook
  • Serving Alcohol Basset Certification
  • Northwestern Edu Bloodborne Pathogens Certified
  • ServSafe Food Handler's Safety Certified

Languages

Spanish
Professional

Accomplishments

  • [December 14, 2023] Latin Honors

Timeline

Server/Prep Cook

Windy City Hospitality
03.2022 - Current

Operations Assistant

Northwestern University
02.2022 - 06.2022

Year Up Intern

Year Up Chicago
03.2021 - 01.2022

Shift Lead

XClusive Shoes
10.2020 - 05.2021

Front & Back of House Employee

Nonna’s Pizza
08.2019 - 09.2021

Hostess

Thipi Thai
05.2018 - 08.2018

Receptionist

Nottage and Ward
06.2017 - 08.2017

Crew Member

Friends of the Forest Preserves
06.2016 - 08.2016

Student Ambassador

Fishin' Buddies
06.2015 - 08.2015

Associate of Science - Biology

Kent State University

Tricoci University of Beauty Culture

Year Up
Melina Collins