Summary
Overview
Work History
Education
Skills
Volunteer
Additional Information
Timeline
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McVey Jake

Staten Island,NY

Summary

Dynamic professional with experience at Duffy's Restaurant, excelling in team collaboration and customer satisfaction. Recognized for enhancing dining experiences through attention to detail and adaptability in high-pressure environments. Proven ability to maintain cleanliness standards while supporting technical documentation efforts, showcasing a strong positive attitude and commitment to safety.

Overview

2
2
years of professional experience

Work History

Bus Person

Duffy's Restaurant
09.2024 - Current
  • Demonstrated adaptability by effectively serving in various roles as needed, such as server assistant or host/hostess support.
  • Streamlined operations during busy periods by efficiently prioritizing tasks based on urgency and importance levels.
  • Fostered a welcoming atmosphere for all guests, maintaining a friendly demeanor throughout every interaction.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing overall dining experience.
  • Boosted customer satisfaction through attentive listening and prompt resolution of any concerns or requests.
  • Enhanced customer satisfaction by promptly clearing and resetting tables after guests'' departure.
  • Assisted servers in delivering exceptional service by quickly refilling drinks and attending to guest needs.
  • Developed strong rapport with returning guests, fostering loyalty and repeat business for the establishment.
  • Increased efficiency by restocking service stations with necessary supplies during shifts.
  • Promoted a safe working environment by consistently following proper sanitation procedures when handling dishware and utensils.
  • Displayed strong multitasking abilities while balancing the needs of multiple tables simultaneously during peak hours.

Technical Assistant

James O'Halloran
04.2023 - 04.2023
  • Gathered, organized and distributed technical documentation.
  • Prepared technical presentations and other materials for advisory meetings.
  • Provided technical guidance and support to team members.

Education

St. Peter's High School For Boys
Staten Island, NY

Skills

  • Quick learner
  • Cleanliness standards
  • Flexible schedule
  • Restaurant etiquette
  • Positive attitude
  • Attention to detail
  • Team collaboration
  • Safety awareness

Volunteer

I do community volunteer services regularly.

Two of my organizations are Tunnel to Towers and Project Hospitality.

Additional Information

I help load and unload trucks of food donations that come in for Project Hospitality.


Tunnel to Towers presents their Run annually in September. I work to set up the start line area around the Brooklyn Battery Tunnel. I greet people and direct runners to their start gates. I then work to help clean up and break down at the Finish Line area when the race is finished. This event brings over 30,000 people annually to NYC.

Timeline

Bus Person

Duffy's Restaurant
09.2024 - Current

Technical Assistant

James O'Halloran
04.2023 - 04.2023

St. Peter's High School For Boys

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