Retail banking professional prepared to deliver exceptional customer service and effective financial solutions. Known for building strong client relationships and providing personalized banking advice. Reliable team player, adaptable to evolving needs, with strengths in account management and transaction accuracy.
Overview
15
15
years of professional experience
Work History
Retail Banker
TD Bank
Pompton Plains, NJ
02.2025 - Current
Processed transactions efficiently, ensuring accuracy in cash handling and record-keeping.
Guided clients in selecting suitable financial products to meet their needs.
Developed strong relationships with clients to foster loyalty and retention within the community.
Delivered exceptional customer service, resolving inquiries and enhancing client satisfaction.
Sales Associate
Macy’s
Wayne, NJ
10.2018 - 01.2025
Greeted and assisted customers with their purchase.
Handled customer returns and bill payments.
Reconciled cash with the POS.
Opened Macy’s credit cards by using POS system.
Processed and completed phone order.
Organized products on the floor and stock room.
Assisted to complete the inventory auditing and fulfilling online orders.
Achieved sales targets through effective customer engagement and product knowledge.
Senior Executive, Finance and Accounts
GEMCON Food and Agricultural Product Ltd. (Meena Bazar)
Dhaka, Bangladesh
04.2016 - 07.2018
Prepared monthly profit & loss accounts and balance sheet using Excel and SAP
Prepared actual & projected cash flow in Excel and SAP
Assist to prepare Budget report each month and responsible for budget variance analysis
Assist to analysis Gross Profit.
Posting, verifying and analyzing data in SAP (FICO).
Prepare monthly Salary Sheet
Responsible for all bank and client account reconciliation and responsible for total fund management
Responsible for overall insurances (except life insurance)
Executive, Finance and Accounts
GEMCON Food and Agricultural Product Ltd. (Meena Bazar)
Dhaka, Bangladesh
06.2011 - 03.2016
Prepared & checking Customer and Suppliers bills respectively and Maintaining General ledge.
Prepared monthly receivable reports
Maintained merchandise income & collection, and overall payment requisition
Checked, posted, verified and analyzed suppliers’ bill and data And Prepare cheque list and print all cheque by using MS Office and software
AP – cleared vendors’ checks
Update all kinds of asset with SAP
Education
Master of business studies (MBS) - Accounting
National University
Dhaka, Bangladesh
12-2011
Master of business studies (MBA) - Finance
Daffodil International University
Dhaka, Bangladesh
04-2011
Bachelor of commerce (B.COM) - Accounting
National University
Dhaka, Bangladesh
03-2010
Skills
Computer: Proficient in Microsoft Word, Excel, PowerPoint, Adobe Photoshop and understanding in SAP and Oracle