Md Aman
atlantic city
Summary
Efficient Bar Porter with expertise in customer service and team collaboration. Maintains cleanliness and operational efficiency to enhance guest experiences. Experienced in bar and dining service, inventory management, beverage preparation, and health compliance. Supports operations and fosters a positive environment for customers and team members.
Overview
1
1
year of professional experience
Work History
Bar Porter
Borgat Hotel Casino & Spa
Atlantic City
10.2024 - Current
- Prepared and organized bar supplies for efficient service during peak hours.
- Maintained cleanliness of bar area, ensuring compliance with health standards.
- Addressed customer inquiries with detailed information about menu items and specials to improve guest experience.
- Monitored inventory levels and proactively notified management of low stock to ensure uninterrupted service.
- Assisted in setting up and breaking down bar areas for events and functions.
- Greeted customers and provided excellent customer service.
- Developed signature beverages that enhanced patron loyalty and contributed to increased revenue.
- Resolved conflicts between patrons in a professional manner while adhering to company policies.
- Notified management of any problems or complaints from guests or employees.
- Organized liquor storage areas ensuring proper rotation of stock based on expiration dates.
- Prepared alcoholic drinks according to standard recipes or customer specifications.
- Processed credit card transactions accurately using point-of-sale system software.
- Performed opening duties such as turning on lights, setting out menus.
Busser
Rainforest Cafe
Atlantic City
04.2025 - 09.2025
- Assisted servers by delivering food and drinks promptly.
- Maintained cleanliness of restaurant floor and service areas to enhance guest experience.
- Cleaned and reset dining tables efficiently to prepare for next guests.
- Maintained cleanliness of restaurant dining area throughout shift.
- Supported team during busy shifts by proactively assisting with additional tasks.
- Proactively assisted team members during busy shifts to ensure smooth operations.
- Communicated effectively with staff to ensure smooth operations.
- Managed dishware and utensils, ensuring proper sanitation practices.
- Maintained a friendly attitude towards customers at all times.
- Followed safety protocols to maintain a safe work environment.
Education
High School Diploma -
Barishal Polytechnic Institute
Barishal Bangladesh01-2023
Skills
- Inventory management
- Beverage preparation
- Customer service
- Health compliance
- Event setup
- Inventory control
- Team collaboration
- Time management
- Effective communication
- Fast-paced adaptability
- Problem solving
Languages
English
Native/ Bilingual
Timeline
Busser
Rainforest Cafe
04.2025 - 09.2025
Bar Porter
Borgat Hotel Casino & Spa
10.2024 - Current
High School Diploma -
Barishal Polytechnic Institute