MD HANNAN
Summary
- U.S. Citizen with Over seven (9+) years of IT experience in providing services to various clients in Software Quality Assurance testing with both Manual and Automation.
- Strong QA professional with good knowledge of Software Development Life Cycle (SDLC), Software Testing Methodologies and QA procedures
- Involved in the entire project lifecycle, from requirements gathering and testing to delivery and post-release support.
- Proficient in analyzing Business Requirements, System Requirement Specifications (SRS), Functional Requirement Specifications (FRS), Design Documents, and Use Case Documents.
- Expert in preparing QA documentation such as Test plans, Test Scenarios, Test Cases, Test Case Execution Reports, Test Summary Reports, Defect Status Reports, and Test Matrices.
- Hands-on experience with various Test Management and Defect Tracking Tools like IBM Jazz, JIRA, Zephyr, TestRail, HP Quality Center/ ALM, VSTS, TFS & MTM.
- Expert level skills in performing various kinds of Testing such as Functional, Smoke, Regression, Backend, Ad-hoc, Integration, System, End to End and UAT Testing.
- Performed API Web Services Testing with Soap UI and Postman.
- Expert in Backend Testing using SQL Queries for Database of ORACLE and MS SQL Server.
- Experienced in Automation Testing and responsible for creating Test Scripts in using QTP/UFT.
Overview
9
9
years of professional experience
Work History
Quality Assurance Analyst - Level 2
State of Connecticut, Department: CJIS Governing Board
Hartford, CT
07.2021 - Current
- Develop and maintain detailed test plans, test cases, and test scripts for multiple types of testing
- Execute functional, regression, smoke, and end-to-end test cases and document results for accurate validation
- Perform UI testing to ensure adherence to design specifications, user experience standards, and usability
- Conduct UAT (User Acceptance Testing) using Black Box testing techniques to simulate end-user behavior
- Perform API testing using SoapUI to validate endpoints for functionality, security, and performance
- Conduct Database (Backend) Testing to ensure data accuracy, integrity, and correct functionality of database queries
- Validate XML data files to ensure data transfer and integrity, including XML schema validation techniques
- Perform Security Testing to identify vulnerabilities and weaknesses in the application’s infrastructure and codebase
- Utilize IBM Jazz for test case management, defect tracking, and project reporting
- Prepare Requirement Traceability Matrix (RTM) to ensure complete test coverage against business requirements
- Create detailed Test Reports and defect logs to ensure transparency and comprehensive tracking
- Provide daily and weekly status updates on testing progress, issues, and resolutions
- Track defects throughout the testing lifecycle and work closely with development teams to prioritize and resolve defects
- Collaborate closely with cross-functional teams, including Business Analysts, Development, QA, and Operations & Maintenance (O&M), to ensure thorough test coverage
- Ensure that testing efforts are aligned with business requirements, user stories, and project timelines
- Coordinate and communicate with management, development teams, and clients to resolve defects and ensure successful software deployment
- Participate in team meetings to propose innovative methods to improve software quality, test coverage, and process efficiency
- Plan and execute data migration between databases or systems, ensuring accurate and seamless integration
- Validate data integrity during migration and ensure proper data loading into staging tables
- Analyze complex mapping documents, system requirements, and technical specifications to create thorough test scenarios
- Prioritize and manage work requests effectively, ensuring timely delivery of testing outputs
- Assist developers with the isolation and resolution of defects, providing test files and data for efficient debugging
- Collaborate with cross-functional teams to analyze and improve testing methods, ensuring test effectiveness and optimal coverage
- Continuously review and propose improvements for test cases and processes
Senior QA Tester/Analyst
Saks Fifth Avenue
New York, NY
03.2019 - 07.2021
- Collaborated with developers, designers, business analysts, and cross-functional teams throughout the software development and testing life cycle
- Utilized Agile methodology within the Scrum framework, attending all project-related meetings and ceremonies
- Authored comprehensive test documentation, including Master Test Plans, Sprint Test Plans, Test Scenarios, Test Conditions, Test Data, Functional and Integration Test Cases, Test Scripts, Defect Trackers, and Requirements Traceability Matrices (RTM)
- Gained Subject Matter Expertise (SME) on multiple projects by analyzing complex business requirements, E2E test cases, and operational flaws to identify gaps in requirements and source code
- Managed QA artifacts for offshore teams, prioritized tasks, and delegated assignments to ensure timely test execution and sign-off
- Monitored daily work status on SharePoint, generated daily status reports, and communicated updates to the QA Manager and Product Owner
- Actively participated in Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives, representing the QA team
- Coordinated with front-end and back-end developers, product managers, business analysts, solution architects, and QA directors
- Conducted Functional, Smoke, Regression, User Acceptance Testing (UAT), and System Testing across multiple projects
- Performed cross-browser and mobile testing to ensure application compatibility
- Reviewed user stories and use cases to validate testable requirements and identify potential areas for improvement
- Monitored multiple projects to evaluate progress, address blockers, and recommend corrective actions to meet deadlines
- Validated database records and ensured data integrity through backend testing using SQL queries
- Participated in requirements reviews and walkthrough meetings with developers, business analysts, and SMEs
- Leveraged Data-Driven Frameworks to validate application behavior with varied input parameters using UFT
- Conducted smoke testing, functional testing, regression testing, system testing, and usability testing, utilizing JIRA for test and defect management
- Wrote SQL queries for backend integration testing to retrieve and validate data
- Collaborated with the automation team to develop VB scripts, dynamic functions, and data-driven frameworks using HP UFT 12.0 for regression and functional testing
- Created descriptive scripts and objects, enhanced scripts with checkpoints, and performed cross-browser testing to verify compatibility across different browsers
Quality Assurance Analyst
United Bank
Parkersburg, WV
07.2017 - 02.2019
- Comprehensive knowledge of the Software Development Life Cycle (SDLC) and the critical role of QA in enterprise software development, optimization, and maintenance
- Experience in manual and automated testing across various methodologies, including Agile, Scrum, and Waterfall
- Proficient in designing, evaluating, and executing test artifacts, including Test Schedules, Test Scenarios, Test Cases, and Defect Analysis Reports, following Agile (Scrum) methodologies for large software teams
- Expertise in black-box testing, usability testing, regression testing, UAT, system testing, integration testing, device testing, and user acceptance testing
- Skilled in developing test cases/scripts for regression tests in QTP and data-driven tests using automated testing tools
- Practical experience with VB scripting for tools like HP Quick Test Professional (QTP), including reusable functional libraries and descriptive programming
- Proficient in using frameworks such as Hybrid, Keyword, and Data-Driven Frameworks in QTP, with extensive experience in shared object repositories
- Strong background in defect management, including defect verification, triage moderation, and reporting using tools like QC/ALM
- Experienced in creating and maintaining SharePoint sites, libraries, and lists for publishing and collaboration
- Participated in large-scale e-commerce project testing, both manually and automatically, ensuring high-quality implementations
- Collaborated with business analysts, designers, and system owners to validate and test new applications and programs
- Developed Requirement Traceability Matrices (RTMs), test plans, and test cases, and tracked/report defects effectively
- Documented processes for creating test plans, test cases/scripts, test execution, and metrics reporting in HP QTP/QC/ALM
- Coordinated with on-site and offshore teams, ensuring adherence to schedules and test objectives
- Proficient in generating daily test reports, assigning tasks, and supporting team members in understanding and executing related tasks, including test case creation and defect verification
- Participated in customer walkthroughs and regular reporting meetings to ensure project alignment and resolve production issues
QA Engineer
Penn National Insurance
Harrisburg, PA
09.2015 - 07.2017
- Reviewed and analyzed Detailed Design Requirements Documents (DDD) to create comprehensive Test Plans and Test Cases
- Authored and maintained Test Plans and Test Cases based on requirement specifications
- Collaborated with development teams to gather test data and clarify requirements
- Designed and executed test scenarios (positive/negative) for Functional, Regression, System, and UAT Testing
- Performed Smoke Testing, SIT, Backend, Database, and UAT Testing
- Developed and executed SQL queries using SQL Developer for data validation and backend testing
- Managed test artifacts in HP Quality Center (QC), including Test Plans, Test Cases, and execution schedules
- Automated web applications using HP Quick Test Professional (QTP), including script updates, execution, and error resolution
- Delivered demos on automated scripts and test results to stakeholders
- Attended Scrum ceremonies (daily stand-ups, Sprint Planning, and Sprint Reviews) and provided updates to the PM and SM
- Logged and tracked defects using QC, coordinating with developers for fixes or providing override comments
- Participated in peer reviews with QA Managers and documented test execution results
- Generated Test Summary Reports, tracked test metrics, and ensured timely reporting
- Managed bugs and release readiness through MS Team Foundation Server (TFS)
- Prepared and uploaded Weekly Activity Reports and Status Reports to SharePoint
Education
Bachelor of Social Science -
University of Rajshahi, Bangladesh
Skills
PROJECT & TESTING TOOL: IBM Jazz, HP QC/ALM, JIRA, Zephyr, TestRail, VSTS, TFS & MTM, HP UFT/QTP, Soap UI, Postman
OPERATING SYSTEM: Windows Server, Windows 10/7/XP/Vista/98
WEB TECHNOLOGIES: XML, Json, VB Script
DATABASE: Oracle, MS SQL Server, MS Access
METHODOLOGY: SDLC, Agile, Waterfall, Iterative
OTHERS: GitHub (Version Control), Confluence
Timeline
Quality Assurance Analyst - Level 2
State of Connecticut, Department: CJIS Governing Board
07.2021 - Current
Senior QA Tester/Analyst
Saks Fifth Avenue
03.2019 - 07.2021
Quality Assurance Analyst
United Bank
07.2017 - 02.2019
QA Engineer
Penn National Insurance
09.2015 - 07.2017
Bachelor of Social Science -
University of Rajshahi, Bangladesh
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