MD HOSSAIN
Atlanta,GA
Summary
Dedicated HVAC-R Service Technician with expertise in diagnostics, preventative maintenance, and customer service. Committed to enhancing system reliability and ensuring satisfaction through effective problem-solving and communication.
Overview
1
1
Certification
2
2
years of professional experience
Work History
HVAC-R Service Technician
TRU COMFORT COOLING AND HEATING
Dunwoody, Georgia
06.2026 - 07.2026
- Diagnosed and repaired HVAC-R system malfunctions effectively, enhancing system reliability.
- Serviced residential and commercial heating and air conditioning units, ensuring effective climate control and customer satisfaction.
- Conducted routine maintenance on heating and cooling equipment to ensure optimal performance.
- Performed preventative maintenance, including cleaning and replacing parts, to extend system lifespan.
- Utilized hand and power tools for efficient installation tasks in various settings.
- Maintained accurate service records and documentation, facilitating streamlined follow-up and service continuity.
- Collaborated with team members during complex service calls, enhancing problem-solving and service efficiency.
- Provided prompt customer service by answering inquiries regarding HVAC-R systems.
Store Manager
GOLDMINE TRAVEL CENTER
Carnesville, Georgia
12.2024 - 07.2026
- Managed daily store operations to ensure compliance with safety regulations and company policies.
- Supervised and trained staff to enhance customer service quality.
- Organized inventory management to maintain optimal stock levels and minimize loss.
- Collaborated with vendors to source products that align with customer needs.
- Designed promotional displays to increase product visibility and drive sales.
- Resolved customer complaints promptly to uphold service standards.
- Conducted regular store audits to verify compliance with safety standards.
- Prepared monthly reports on sales figures, expenses, and profits.
Education
Some College (No Degree) - HVAC-R DIPLOMA
INTRACTIVE COLLEGE OF TECHNOLOGY
CHAMBLEE, GASkills
- HVAC diagnostics
- System troubleshooting
- System diagnostics
- Air conditioning expertise
- Furnace and refrigeration
- System installation
- Control wiring accuracy
- EPA certification
- Customer relations
Certification
- EPA 608 UNIVERSAL
- NATE EXCELLENCE CERTIFICATION
Timeline
HVAC-R Service Technician
TRU COMFORT COOLING AND HEATING
06.2026 - 07.2026
Store Manager
GOLDMINE TRAVEL CENTER
12.2024 - 07.2026
Some College (No Degree) - HVAC-R DIPLOMA
INTRACTIVE COLLEGE OF TECHNOLOGY