MD IBRAHIM RASHID
San Jose,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Offering excellent communication skills with good judgment, reliability and develop solutions that drive business value.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Triple R Gas Station
09.2022 - 10.2024
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Creates agendas for meetings, takes meeting minutes, sends out minutes to attendees and tracks status of action items for next meeting.
- Provide on call support with troubleshooting and technical support issues.
- Conduct and document all project meetings, create and track all project documentation.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Troubleshooting Windows OS, System software (Passport/Gilbarco), hardware, printing.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for employees.
Internship Lab Engineer
UL LLC
05.2021 - 08.2021
- Ensured reliable signal transmission with thorough testing, validation, and troubleshooting of RF/WiFi/FR1 components.
- Performed high complexity testing for analysis and maintaining assay quality
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans
- Recorded and interpreted laboratory results to present to senior colleagues.
- Maintained a safe working environment by adhering to safety protocols during all stages of project development.
- Optimized product performance by conducting comprehensive testing and analysis of prototypes.
Logistics Coordinator
Valero
02.2019 - 05.2021
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Created reports to provide insights into logistics operations and performance.
- Implemented systems and procedures for accurate data collection and reporting.
Education
BS - Management Information System
San Jose State University
San Jose, CA08.2022
Skills
- Windows OS
- Computer Hardware
- Microsoft Office
- Data Analytics
- Program Management
- MS Excel
- Adobe
- Information Technology
- Troubleshooting
- Artificial Intelligence
- Printing
- Project Management
- Product Management
- Time Management
- Critical Thinking
- Problem Solving
- Communication Skills
- Flexibility
- Leadership
- Staff Management
- Inventory Control
- Operations Management
- Process Monitoring and Improvement
- Schedule development
- Priority management
- Financial Management
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Decision-Making
- Adaptability and Flexibility
- Effective Communication
- Organizational Skills
- Analytical Thinking
- Logistics Coordination
- Time management abilities
- Team Leadership
- Customer Relationship Management
- Business Analysis
- Business Intelligence
- Vendor Management
- Supply Chain Management
- Financial Analysis
- Contract Negotiation
- Budget Management
- Project Planning
- Audit reporting
- Quantitative skills
- Problem-solving abilities
Certification
IBM Artificial Intelligence Practitioner Certificate
Timeline
Supervisor
Triple R Gas Station
09.2022 - 10.2024
Internship Lab Engineer
UL LLC
05.2021 - 08.2021
Logistics Coordinator
Valero
02.2019 - 05.2021
BS - Management Information System
San Jose State University
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