Summary
Overview
Work History
Education
Skills
Projects
Languages
Leadership Experience
Timeline
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MD Jawad

West Haven,CT

Summary

Accomplished Full Stack Software Engineer with expertise in AWS and React Native, enhancing user experiences at Travelers Insurance. Proven ability to resolve complex issues and streamline processes, leveraging strong problem-solving skills and collaboration. AWS Cloud Practitioner Certified, adept at delivering secure, efficient solutions that drive business success.

Overview

6
6
years of professional experience

Work History

Full Stack Software Engineer - Self Service - Personal Insurance

Travelers Insurance
Hartford, USA
06.2023 - Current
  • Assist with remodeling Web/Mobile applications using React Native/Angular/Node.js for a more efficient customer experience
  • Utilize Jest to write unit tests for Lambdas in Node.js and integrate them with the CI/CD pipeline to deliver features faster
  • Analyze and fix 15-20 production bugs and issues using React Native Debugger, Tealeaf, AWS CloudWatch, and Splunk to make the application more effective
  • Improve user experience by leveraging TDS (Travelers Design System) to implement consistent and accessible UI components across web and mobile platforms
  • Develop accessible UI features for the MyTravelers application, ensuring WCAG compliance and enhancing usability for all users
  • Investigate build failures in Jenkins, identifying root causes and collaborating with DevOps to maintain CI/CD health
  • Coordinate code deployments and manage the promotion of features from DEV to PROD, ensuring smooth and error-free release cycles
  • Collaborate in Agile ceremonies and contribute to sprint planning, backlog grooming, and retrospectives to improve team efficiency

API Software Engineer (TLDP) - Assisted Service - Personal Insurance

Travelers Insurance
Hartford, USA
06.2022 - 06.2023
  • Assisted in building applications using AWS Lambda, MongoDB, C#, and Node.js to reduce time for clients in the call center
  • Researched information on AWS for new tools to enhance data flow efficiency
  • Worked with TTL to create an index on MongoDB for deleting unused data
  • Implemented Okta authentication using Amazon API Gateway in order to make the Lambda more secure
  • Built scripts using Postman/Newman to run 1000+ load tests for APIs
  • Gained experience in using AWS CloudWatch and Splunk for logs to resolve issues/bugs

Environmental Health & Safety Data Intern

Yale University ITS
New Haven, USA
06.2020 - 04.2022
  • Utilized C#, SQL Server, and Git to develop a program that uploaded Excel spreadsheets to EHS databases
  • Researched information about hundreds of thousands of chemical hazards and uploaded it to EHS integrator in order to streamline the chemical search process for researchers and professors at Yale

IT Service Desk Technician

Connecticut College IT Services
New London, USA
09.2019 - 04.2022
  • Assisted 10-15 clients per shift by troubleshooting hardware problems on Apple and Windows computers
  • Managed client requests about their usernames and passwords to ensure the integrity of their accounts
  • Resolved 20-30 client requests per shift using Web Help Desk Ticketing Software

Software Engineer Intern - Performance & Data Engineering ICS

Travelers Insurance
06.2021 - 08.2021
  • Utilized python, Amazon Web Services, bash, and terraform to automate the process by which the Analytics team pulled hundreds of accounts from MySQL database and granted them access to the ubuntu machine image
  • Used bash to validate whether the EC2 machines were equipped with the necessary software to run the tasks assigned

System Administration Intern

Yale University
New Haven, USA
06.2019 - 08.2019
  • Imported room reservation data from Outlook Calendar to Event Management System (EMS) and generated over 25 instructional PDFs and videos so that department supervisors could train their staff how to transition to the EMS software
  • Collaborated with 11 departments at Yale to streamline the process for room reservations and event postings

Education

Bachelors of Arts - Computer Science, Finance

CONNECTICUT COLLEGE
New London, CT

Skills

  • AWS Cloud Practitioner Certified
  • Git
  • Qualtrics
  • Spark AR
  • Adobe Premiere Pro
  • Adobe Photoshop
  • Simple Notification System (SNS)
  • Flask Web Framework
  • Django Web Framework

Projects

Flask-based Web Application, Developed a program called Good Health that provided a grocery list based on the user's dietary needs and budget, python, CSS, HTML, Javascript Django-based Web Development Project, Created Barber Appointment Scheduling application that allowed users to choose services and view prices, python, CSS, HTML, Javascript

Languages

  • Python
  • JavaScript
  • Java
  • C#
  • SQL
  • CSS
  • HTML
  • Bash
  • Terraform

Leadership Experience

Connecticut College Men's Varsity Squash Team, New London, CT, Captain/Team Member, 09/01/18, 04/30/22, Led team to a top 30 National Ranking, dedicating more than 20 hours a week to practice and matches, Mentored younger teammates on athletic, social, and academic issues

Timeline

Full Stack Software Engineer - Self Service - Personal Insurance

Travelers Insurance
06.2023 - Current

API Software Engineer (TLDP) - Assisted Service - Personal Insurance

Travelers Insurance
06.2022 - 06.2023

Software Engineer Intern - Performance & Data Engineering ICS

Travelers Insurance
06.2021 - 08.2021

Environmental Health & Safety Data Intern

Yale University ITS
06.2020 - 04.2022

IT Service Desk Technician

Connecticut College IT Services
09.2019 - 04.2022

System Administration Intern

Yale University
06.2019 - 08.2019

Bachelors of Arts - Computer Science, Finance

CONNECTICUT COLLEGE