Md Masud Rana Sabuj
Urb. Brisas II Manilva
Summary
Experienced barista and waiter dedicated to exceptional customer service and creating memorable dining experiences. Over 2 years of experience in fast-paced coffee shop and café bar environments, honing skills in beverage preparation and team collaboration. Eager to leverage expertise in a dynamic café or restaurant setting to deliver top-notch service and contribute to a thriving team.
Overview
3
3
years of professional experience
Work History
BARISTA/WAITER
Auto Krystal D.O.O (ArmBar)
03.2024 - Current
- Prepared and served a variety of coffee drinks at a high-volume cafe
- Provided excellent customer service, including answering questions and addressing concerns
- Maintained a clean and organized workspace, following health and safety guidelines
- Handled cash and credit card transactions accurately and efficiently
- Managed busy shifts and high-pressure situations with professionalism and composure
BARMAN/WAITER
Radio Tvornica (Beertija)
01.2023 - 03.2024
- Provided excellent customer service by taking food and drink orders
- Mixed and served drinks according to customer preferences and company standards
- Maintained cleanliness and organization of the bar area
- Handled cash transactions and reconciled daily sales
- Trained new staff members on bar procedures and customer service standards
- Assisted in planning and executing special events and promotions
Waiter's Assistant
Gorgonia Doo
05.2022 - 10.2022
- Enabled rapid table turnover by efficiently cleaning and resetting after guests.
- Demonstrated poise under pressure in high traffic environments.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Assisted customers in understanding menu items and flavors.
- Coordinated with kitchen staff for precise meal preparation.
- Arranged tables and chairs for special occasions and events.
- Provided attentive service and proactively assessed guest needs.
- Greeted customers and provided menus upon arrival to dining room.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted customers with carry-out service.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Education
BA - BUSINESS PHYCOLOGY
San Roque, Cádiz
Humanity And Arta
05.2020
Skills
- Customer service
- Espresso Brewing
- Transaction Processing
- Teamwork
- Detail-Oriented Approach
- Communication
- Multitasking
- Time management
- Menu knowledge
- Food safety
- Multi-tasking
LANGUAGES
English | Advanced
Croatian | Advanced
Spanish | Intermediate
Russian | Elementary
Bangla | Native
Timeline
BARISTA/WAITER - Auto Krystal D.O.O (ArmBar)
03.2024 - Current
BARMAN/WAITER - Radio Tvornica (Beertija)
01.2023 - 03.2024
Waiter's Assistant - Gorgonia Doo
05.2022 - 10.2022
San Roque Golf Club, C. Mesilla Del Diente, Centro Comercial - BA, BUSINESS PHYCOLOGY
Green Valley Collage - , Humanity And Arta
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