Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Manager

MD MORSHED

Cuero,TX

Summary

Dedicated Ranch Manager with a distinguished understanding of employee supervision and training. Adept at leading by example and streamlining processes for efficiency. Successful at monitoring ranch budgets and scheduling multiple events. Skilled agricultural manager with demonstrated operations, team and financial management abilities. Coordinate efficient activities at all levels to support business profits and maintain sustainable operations. Employee-focused and performance-oriented with good training and mentoring abilities. Sheep and cattle livestock specialist with extensive background in optimal care of animals. Skilled at herding animals using four-wheelers or on horseback. Firm understanding of stock growing, culling unhealthy livestock and ranch-hand mentoring. Detailed-oriented, safety-driven foreman with extensive comprehension of farming and training of farm help. Very knowledgeable in humane castration of farm animals, branding and loading livestock. Administer vaccinations, apply insecticides when appropriate and maintain clean animal housing. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager's Assistant

COLUMBUS MART INC
Columbus, TX
08.2013
  • Responded to and directed incoming calls and other communication.
  • Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Utilized [Software] to create and edit correspondence, documents and materials.
  • Monitored and managed social media accounts.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Communicated with and interfaced with business owners and community as confidential liaison.
  • Supported department procurement activities by coordinating with manager for direction.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Manager

TEXAS STAR STORE LLC
Cuero, TX
08.2019 - Current
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Monitored expenditures to mitigate risk of overages.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Recruited and hired top performers to add talent and value to department.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Onboarded new employees with training and new hire documentation.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Supervised labor costs and departmental expenses to remain in line with budget.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Accomplished multiple tasks within established timeframes.
  • Applied customer feedback to develop process improvements and support long-term business needs.

Manager

SKY HEAVEN EXPRESS LLC
Yoakum, TX
08.2018 - Current
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Monitored expenditures to mitigate risk of overages.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Recruited and hired top performers to add talent and value to department.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Accomplished multiple tasks within established timeframes.

Cattle Rancher

B & W CATTLE COMPANY LLC
Yoakum, TX
04.2018 - 07.2021
  • Performed minor wall repair, installed drywall and applied wallpaper.
  • Partnered with facility management to successfully complete projects within anticipated deadlines.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Herded livestock using horses or ranch ATVs.
  • Maximized operational profits by closely inspecting crops, assessing quality and identifying problems such as disease or insects.
  • Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance and minimizing waste.
  • Spearheaded efficiency improvements targeted on optimizing crop production and exceeding financial targets.
  • Maintained condition of up to 4 stock horses used to herd cattle.
  • Supervised safety procedures during horse rides and interactions to provide safe and enjoyable ranch stays for guests.
  • Supervised ranch hands and livestock handlers.
  • Completed invoices for bills of lading, sales receipts and supplies.
  • Hired new ranch hands and livestock handlers seasonally.
  • Trained part-time help in livestock care and ranch operations.
  • Inspected and repaired equipment for livestock and crop management.
  • Maintained ranch records and documentation.
  • Performed repairs and preventive maintenance on equipment and property.
  • Tracked technical improvements to save on ranch overhead.

Administrative Associate

Sam's Club
Houston, TX
02.2016 - 07.2018
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Created presentations to inform, motivate and persuade internal and external audiences.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Booked airfare, hotel and ground transportation to coordinate office travel.
  • Maintained company handbook to outline policies and provide insights to company mission and values.
  • Monitored office calendars to plan meetings, activities and travel to maximize productivity.
  • Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Interacted with vendors to purchase and set up equipment and services.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
  • Edited documents to improve accuracy of language, flow and readability.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Created and implemented standard operating procedures for records handling.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Established administrative work procedures to track staff's daily tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Supervisor

CVS Pharmacy
Houston, TX
06.2016 - 01.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Coordinated employee schedules to keep pace with business needs and meet company demands.
  • Prepared, calibrated and monitored production levels to achieve targets.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Monitored workflow to improve employee time management and increase productivity.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Monitored expenditures to mitigate risk of overages.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Organized contests and established goals to optimize productivity and improve employee morale.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Interviewed, hired and trained new employees for production positions.
  • Achieved results by working with staff to meet established targets.
  • Conducted employee evaluations to provide feedback and set expectations for future job performance.
  • Tracked and prepared quarterly reports to present to leadership.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Set overall vision and provided team leadership.
  • Identified individual employee's unique work styles and adapted management methods.
  • Defined operational metrics to evaluate efficiency of processes and procedures.
  • Streamlined operations to improve process efficiency.
  • Delegated high volumes of work to empower team, build trust and assist with professional development.

Manager's Assistant

COLUMBUS MART INC
Columbus , TX
08.2013 - 02.2016
  • Responded to and directed incoming calls and other communication.
  • Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Ran errands to support daily needs of management.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Scheduled meetings and managed calendar.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Monitored and managed social media accounts.
  • Booked conference tickets and secured public speaking engagements.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Communicated with and interfaced with business owners and community as confidential liaison.
  • Supported department procurement activities by coordinating with manager for direction.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Reduced financial discrepancies to minimize threats to health and productivity of business.
  • Strengthened operational efficiency to remain cost-effective while maintaining quality service.
  • Developed organizational structure to outline and direct rules, roles and responsibilities.
  • Monitored security to protect employees, customers and property.
  • Created employee schedules to align coverage with forecasted demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed strategy to increase sales and drive profits.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Compiled financial data to comply with budget.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Recognized staff for contributions to company success to foster engagement and increase productivity.

Education

High School Diploma -

HOLY CRESCENT SCHOOL & COLLEGE
DHAKA BANGLADESH
12.2026

Skills

  • Hazard Elimination
  • Multi-Line Telephone Systems
  • Ease with Computers and Technology
  • Customer Loyalty
  • Workflow Schedules
  • Document and File Management
  • Motivational Leadership
  • Computers and Technology
  • Supply Inventory Control
  • Office Equipment Operation
  • Multitasking and Time Management
  • Maintaining Clean Work Areas
  • Strong Organizational Skills
  • Order Placement
  • Personnel Scheduling
  • Expediting Orders
  • Cash Drawer Management
  • Operational Efficiency
  • Clerical Support
  • Meeting Support
  • Office Meetings
  • Goal Attainment
  • Office Supplies and Inventory
  • Employee Performance Reviews
  • POS Transactions
  • Visitor Relations
  • Payment Distribution
  • Sales Goal Achievement
  • Invoice Processing
  • Customer Feedback
  • Remote Conferencing
  • Customer Needs Assessment
  • Reception Duties
  • Administrative Procedures
  • Directing Team Members
  • Order Accuracy
  • Employee Timesheet Processing
  • Bilingual in Spanish and English
  • Advanced Excel Spreadsheet Functions
  • Check Disbursement
  • Business Correspondence
  • Writing and Editing Skills
  • Team-Building Exercises
  • User Experience
  • Account Investigations
  • Food Hygiene and Safety
  • Calendar Maintenance
  • Consultative Sales Approach
  • Payroll Administration
  • Maintenance Requirements
  • Employee Communications
  • Unloading of Fuel
  • Performance Goals
  • Mail Routing and Distribution
  • Guest Safety
  • Ranch Marketing
  • Safety Procedures
  • Animal Care
  • Crop Management
  • Farm Machinery
  • Chemical Identification
  • Livestock Management
  • Safety Measures
  • Heavy Labor
  • Government Regulations
  • Tree Removal
  • Repair Procedures
  • Client Support
  • Breeding

Certification

TEXAS FOOD SAFETY MANAGER CERTIFICATION PROGRAM

Languages

English
Full Professional
Bengali
Native or Bilingual
Urdu
Limited Working
Hindi
Professional Working
Arabic
Elementary
Spanish
Elementary

Timeline

Manager

TEXAS STAR STORE LLC
08.2019 - Current

Manager

SKY HEAVEN EXPRESS LLC
08.2018 - Current

Cattle Rancher

B & W CATTLE COMPANY LLC
04.2018 - 07.2021

Supervisor

CVS Pharmacy
06.2016 - 01.2018

Administrative Associate

Sam's Club
02.2016 - 07.2018

Manager's Assistant

COLUMBUS MART INC
08.2013

Manager's Assistant

COLUMBUS MART INC
08.2013 - 02.2016

High School Diploma -

HOLY CRESCENT SCHOOL & COLLEGE

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