Md Mubin
Bronx
Summary
Accomplished Security Officer with expertise in CCTV surveillance and superior customer service, honed at Building Security Services. Successfully enhanced safety protocols and emergency management, leading to a 20% reduction in incidents. Recognized for proactive patrol operations and effective incident reporting, ensuring a secure and welcoming environment for all personnel and guests.
Overview
1
1
year of professional experience
Work History
Security Officer
Building Security Services
Manhattan, NY
02.2025 - Current
- Monitored security systems to ensure safety of premises and personnel.
- Conducted regular patrols to identify and address potential security risks.
- Assisted in emergency response efforts, following established protocols.
- Documented incidents and prepared detailed reports for management review.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Sales Associate
Dunkin' Donuts
Manhattan, NY
11.2024 - 02.2025
- Provided exceptional customer service to enhance guest experience and drive repeat business.
- Managed cash register operations, ensuring accurate transactions and maintaining balanced drawers.
- Assisted in training new team members on operational procedures and customer engagement techniques.
- Stocked inventory shelves, ensuring product availability and organization for efficient service delivery.
Skills
- General security
- CCTV surveillance
- Superior customer service
- Patrol operations
- Incident reporting
- Emergency management
- Metal detector operation
- Access control
License
- Security Guard License
- F01 Fire Guard License
- NYS Driving License
- First Aid/CPR Certified
Timeline
Security Officer
Building Security Services
02.2025 - Current
Sales Associate
Dunkin' Donuts
11.2024 - 02.2025