MD NISAT
sales professional
Montgomery,AL
Summary
Dynamic and tech-savvy Sales Consultant with a strong foundation in utilizing CRM systems like Salesforce and HubSpot , alongside Google Analytics and Google Ads , to optimize sales strategies and enhance the customer experience. Expertise in leveraging SEO to drive online visibility and attract qualified leads, boosting dealership traffic and conversion rates. Adept at applying data-driven insights to identify sales opportunities, refine marketing strategies, and forecast sales trends. Skilled in consultative selling , negotiation , and closing techniques , consistently exceeding sales targets. Passionate about integrating cutting-edge technology to streamline the sales process, enhance customer relationships, and maximize revenue.
Overview
4
4
years of professional experience
5
5
Certification
Work History
Sales Specialist
Stivers Ford Lincoln Of Montgomery
11.2021 - Current
- Optimized lead generation and sales workflows by leveraging Salesforce and HubSpot CRM systems, automating follow-ups, and streamlining customer relationship management.
- Drove a 25% increase in lead conversion by implementing Google Ads campaigns and SEO strategies, enhancing online visibility and driving traffic to the dealership’s website.
- Analyzed customer data using Google Analytics, refining digital marketing strategies and improving website performance to boost sales and customer engagement.
- Implemented virtual showrooms and video conferencing tools, maintaining customer interactions and sales continuity during the pandemic, improving remote engagement.
- Automated follow-up processes, increasing customer retention and generating a higher volume of repeat business through personalized, timely communication.
- Continuously expanded expertise in Ford’s digital tools and products through sales training and Certified Pre-Owned Sales Specialist certification, staying ahead of industry trends.
Assistant Student Tutor
Auburn University At Montgomery
01.2021 - 11.2022
- Provided individual tutoring and led study sessions for Computer Science students, focusing on programming languages and data structures.
- Assisted in grading assignments and exams, offering timely feedback to improve student performance.
- Supported students with course materials, including lectures and online resources, to enhance learning outcomes.
- Held regular office hours to offer personalized guidance and academic support.
Key Achievements:
- Helped students improve their grades by 15-20% through targeted tutoring and study session participation.
- Successfully mentored over 20 students, improving their understanding of complex concepts and boosting class participation.
- Received positive feedback from students and professors for clarity and helpfulness in tutoring sessions.
Education
Bachelor of Computer Science -
Auburn University At Montgomery
Montgomery, AL12-2024
Skills
Skills & Technical Proficiencies
- CRM Systems: Salesforce, DealerSocket
- Data Analytics & Reporting: Google Analytics, CRM Reporting
- Sales Automation: Mailchimp, ActiveCampaign
- E-Commerce & Digital Financing Tools: RoadLoans, DealerTrack
- Digital Marketing & SEO: Facebook Ads, Instagram
- Video Conferencing & Virtual Showrooms: Zoom, Google Meet
- Inventory Management: Auto/Mate, Vinsolutions
- Microsoft Office Suite: Excel, Word, PowerPoint
Sales Techniques & Personal Attributes:
- Consultative Selling, Upselling & Cross-Selling
- Negotiation & Closing Sales
- Lead Generation, Prospecting, & Sales Forecasting
- Goal-Oriented, Adaptable, and Resilient
- Time Management, Multitasking, and Prioritizing Tasks
Accomplishments
- Surpassed monthly and annual sales goals by up to 30% through data-driven strategies, leveraging CRM systems , Google Ads , and tailored customer interactions.
- Increased online lead generation by 25% by strategically implementing SEO techniques and utilizing Google Analytics to optimize website traffic and conversions.
- Enhanced customer retention by 40% by building long-lasting relationships through proactive follow-ups and automated CRM workflows.
- Streamlined the sales process, improving lead response time by 50% by integrating Salesforce and HubSpot , enabling more efficient customer engagement.
- Earned Ford Sales Training Certification and Certified Pre-Owned Sales Specialist (CPO) , deepening product knowledge and improving sales performance.
- Led a digital marketing campaign that drove a 35% increase in website traffic , utilizing SEO strategies and Google Ads to boost online visibility.
Certification
- Salesforce Certified Administrator
- Google Ads Certification
- HubSpot Sales Software Certification
- Google Analytics Certification
- SEO for Automotive Sales Certification
- Automotive Digital Marketing Certification
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Professional Working
Urdu
Limited Working
Timeline
Sales Specialist
Stivers Ford Lincoln Of Montgomery
11.2021 - Current
Assistant Student Tutor
Auburn University At Montgomery
01.2021 - 11.2022
Bachelor of Computer Science -
Auburn University At Montgomery
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