Md Rafiqul Bari Shabab
New York,USA
Summary
Enthusiastic entry-level Management profession with more than 17 years of educational hands on experience in Management. Excellent at building and maintaining customer relationships, have exceptional interpersonal skills, and strong attention to detail. Candidate for M.B.A. in Management.
Overview
17
17
years of professional experience
Work History
Manager of Operations
Saizan Distribution
09.2022 - Current
- Strategically manage warehouse in compliance with company’s policies and vision
- Experience of warehouse management software
- Oversee receiving, warehousing, distribution and maintenance operations Entering data & preparing of management reports based on computerized inventory
- Supervision of inventory management system at Store
- Self-motivated, with an strong sense of personal responsibility.
- Responsible to ensure that documentation of incoming stocks are properly received materiel inventory record and checked with each order / style of merchandisers
- To ensure timely delivery and dispatch, accurately against each order
- Plan work roster, assign tasks appropriately and appraise results Maintain good relation with all departments
- Keep costs and other overheads within the budgeted limit
- Produce daily/ weekly stock reports and statistics regularly (IN/OUT status report, dead stock report etc.)
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Manager
Bobs and Cake
05.2021 - 12.2023
- Experience of warehouse management software
- Oversee receiving, warehousing, distribution and maintenance operations Entering data & preparing of management reports based on computerized inventory
- Supervision of inventory management system at Store
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Responsible to ensure that documentation of incoming stocks are properly received materiel inventory record and checked with each order / style of merchandisers
- To ensure timely delivery and dispatch, accurately against each order
- Ensure goods inbound & outbound, warehouse management, safety and security within the store and ensure proper deliveries
- Produce daily/ weekly stock reports and statistics regularly (IN/OUT status report, dead stock report etc.)
Manager
Eden Wok/Midtown Kosher
09.2018 - 04.2021
- Maintain online order (Seamless, Grubhub, Eat Street, ETC)
- Pack food and give to walking customer and also to delivery guy according to order
- Taking Catering order by phone and also give them best price
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
- Helps patrons select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining chef's specialties; identifying appropriate wines; answering food preparation questions
- Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons. Contributes to team effort by accomplishing related results as needed
Assistant Manager
Great American Health Bar
01.2014 - 06.2018
- Maintain online order (Seamless, Grubhub, Eat Street, ETC)
- Pack the food and give to the walking customer and also to the delivery guy according to the order
- Taking Catering order by phone and also give them best price
- Helps patrons select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
- Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars
- Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return
- Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
Area Manager
Nokia (Bangladesh)
10.2011 - 06.2013
- Distribution activity monitoring of franchises/distributors within the assigned territory
- Regular market visit and market development
- Handling retail and franchise/distributor commission & other queries
- Managing systems and compliance of franchises/distributors and retailers
- Potential Customer base, District wise POS details (roadside/market, sales, Selling Capacity),Consumer behavior/buying pattern, Competitors Activities
- Maintain smooth distribution in each addressable POS and Address at the unexplored zones, and hence increase the reach
- Aware the Sales Team about the forthcoming models, Instruct the Sales Team about the product features, Get Market feedback of the products regarding feature an sales for new products, Ensure product knowledge at SR level by rotating the sample among the Sales Team, Ensure area demarcation by managing dealers, Observe the service quality and feedback to Sales Manager / Product Manager, Focus models sales at focus outlets, Model and district wise Coverage
Brand Promoter
Nokia (Bangladesh)
06.2007 - 09.2011
- Proper understanding of target market and ability to generate innovative ideas
- To establish company's brand in the markets and should have taken responsibilities for Brand Marketing
- Self-Motivated and Target oriented
- Organizing and executing promotional activities by understanding market and customer
- Handling Nokia Mobile Brand Promotion & Service to the Consumer
Education
M.B.A. - Management Concentration
Dhaka University of Bangladesh
Dhaka, Bangladesh10.2011
B.B.A. - Management Concentration, Business studies
Dhaka University of Bangladesh
Dhaka, Bangladesh06.2007
Skills
- Bilingual ( English, Bengali, Hindi, Urdu )
- Microsoft ( Word, Excel, Power Point, Project )
- Multitasking
Timeline
Manager of Operations
Saizan Distribution
09.2022 - Current
Manager
Bobs and Cake
05.2021 - 12.2023
Manager
Eden Wok/Midtown Kosher
09.2018 - 04.2021
Assistant Manager
Great American Health Bar
01.2014 - 06.2018
Area Manager
Nokia (Bangladesh)
10.2011 - 06.2013
Brand Promoter
Nokia (Bangladesh)
06.2007 - 09.2011
M.B.A. - Management Concentration
Dhaka University of Bangladesh
B.B.A. - Management Concentration, Business studies
Dhaka University of Bangladesh
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