I am an administration professional with over 10 years of diverse experience spanning higher education, FMCG, retail, social enterprise, and manufacturing industries. My expertise includes designing and facilitating community-focused lifelong learning programs, professional development initiatives, and large-scale academic competitions that enhance student engagement and institutional outreach. I bring strong functional knowledge of program planning, curriculum development, HR operations, and workforce training, along with practical skills in policy development, budgeting, and project management. With a proven ability to align strategic goals with impactful educational experiences, I contribute to both organizational growth and community enrichment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Assistant
Eastern Illinois University
10.2024 - Current
Developing and facilitating community-focused lifelong learning programs under the EIU – Academy of Lifelong Learning.
Ensure all programs initiated by the Academy of lifelong learning supports the University’s fundraising goals.
Organizing and facilitating the Academic Challenge Competition for high school students across the State of Illinois (Covering 4,500+ students from 250+ schools).
Managing all the membership and gift accounts for the Academy of Lifelong Learning.
Implementing and maintaining an online Learning Management System (LMS) on the D2L platform.
Maintaining all back-end software of the LMS system (D2L storefront & Brightspace).
Managing all financials for the department.
Organizing and facilitating statewide academic challenge competitions for high school students focusing on STEM courses.
Managing the ERP system for the department (Banner).
Department: University Advancement | Academy of Lifelong Learning
Central Store Manager I
Western Illinois University
10.2023 - 10.2024
Coordinates and assists in the coordination of activities of the operation with the purchasing function.
Recommending materials or equipment for purchase.
Prepare departmental budgets and financial statements for controlling and forecasting revenues and expenses.
Authorizing recommendations that would improve the plant facilities and equipment in order to maintain an efficient and environmentally safe operation.
Supervising and monitoring inventory, data processing, and/or other record-keeping procedures.
Hiring store personnel and supervising their on-the-job training.
Recommending policies, procedures, and methods to maintain or improve standards of operations in the receipt, storage, processing, issuance, delivery, materials-acquisition and purchasing, and related support functions of the facility.
Department: Central Store
Graduate Assistant
Western Illinois University
08.2022 - 05.2023
Providing administrative support in everyday operation for the department.
Advise international students to ensure a smooth transition in the local community.
Develop and implement communication activities for the department.
Create and maintain communication material for the social media platform.
Provide support in the recruitment process.
Manage and organize different events for the department.
Provide support to all international students in setting up their living condition both on campus and off campus.
Department: Center for Global Studies
Deputy Manager, Human Resources
RANGS INDUSTRIES LTD. (An SBU of RANCON Holdings Ltd)
12.2017 - 08.2021
Company Overview: Electronics home appliances manufacturer, Distributor, & Retailer.
Ensure recruitment and selection procedures and practices meet operational needs.
Place advertisements on selected hosts and plan.
Conduct initial screening of CVs and conduct initial telephone interviews.
Liaise with account managers and external recruiters.
Make sure all job descriptions are in place and remain current and accurate.
Develop employee profile for all new joiners.
Responsible for completing all administrative support for new joiners.
Develop and organize an induction program for all new joiners.
Develop internal and external talent pool.
Implement and roll out the training and development program as per the approved development plan.
Prepare overall workforce planning with a detailed organogram and maintain it regularly.
Marinating Training Calendar.
Communicate planned training to the target audience.
Liaise with organizational stakeholders to prepare and finalize the annual people development plan.
Carry out an A-Z of the payment process for training to development partners, both foreign and local.
Communicate initiative for organizational values, branding initiatives aimed at creating a more value-centric culture.
Assist the company Management to complete yearly performance appraisal.
Plan and consult in conjunction with other departmental HODs for implementing diverse C&B policies.
Prepare a monthly report on compensation and recruitment.
Assist in the timely disbursement of salary and other financial and non-financial benefits of all 300+ members of the company.
Maintain and supervise the HR Master Database, Personal File & HRIS system regularly.
Conduct exit interview.
Department: Human Resources
Senior Officer, Human Resource & Training
Aarong (A social Enterprise of BRAC)
06.2015 - 09.2017
Company Overview: Leading lifestyle retail brand from Bangladesh.
Executing yearly bulk recruitment for all Aarong outlets.
Develop and execute staff development programs for Aarong, Ayesha Abed Foundation, and Aarong production center.
Planning and executing employee engagement program for all divisions of Aarong , Ayesha Abed Foundation and Aarong Production Center.
Conducting competency framework-based training needs analysis.
Developing a Training calendar for Aarong and Ayesha Abed Foundation.
Developing modules for different hard and soft skill development training programs.
Sourcing and managing consultants for the HR and Training division of Aarong.
Sourcing talents for different roles in Aarong and Ayesha Abed Foundation.
Developing job descriptions for different roles in Aarong & Ayesha Abed Foundation.
Department: HR & Training
Executive, Business Development & Projects
HR Kites
09.2013 - 05.2015
Company Overview: Leading HR Consultancy Firm in Bangladesh.
Launching corporate training in an open forum.
Launching global learning and sharing events.
Maintaining communication with international resources from different countries and with the clients.
Managing all external vendors.
Digital marketing for the company (Facebook, LinkedIn).
Securing funds to operate the open forum training session.
Conducting Learning needs analysis for the clients.
In charge of the first-ever e-learning facility for the corporation in Bangladesh (www.canvas.hrkites.com).
Planning and executing an Assessment Center for different clients.
Sourcing clients and candidates for the talent sourcing team.
Department: Business Development
International Partners: ESL, Hunt@Skill, AIMS, MPL, Clarendon Parker ASIA & HiLogic.
Intern, HR & Admin
Banglalink Digital Communications Ltd.
05.2013 - 08.2013
Company Overview: Second Largest Tele-Communication Company in Bangladesh.
Maintaining all the issues related to the Temporary Employee's contract extension.
Preparing appointment and joining letter for the temporary and contractual employees.
Maintaining the workforce database and reporting monthly on the current workforce status.
Supporting the recruitment team during the interview session and preparing the interview evaluation form.
Maintaining regular communication with the HODs of the other departments for any sort of issues related to contract extension of their employees, and maintaining regular updates in the online contract extension management system (CMS) of Banglalink, known as “Tigers’ Lounge”.
Department: HR & Admin
Education
PhD in Business Administration (Executive) -
University of the Cumberlands
Master’s in business administration (MBA) - undefined
Western Illinois University
Bachelor of Business Administration (BBA) - Human Resource Management
BRAC University
06.2013
Skills
Microsoft Office tools- Word, PowerPoint, Excel, Visio
OS: Linux, MacOS, Windows & Android
HRIS Systems: Workday, SAP Success Factor
Learning Management System: D2L Brightspace
Business Management Software: Banner
Basic Knowledge on Python & SQL
Certification
Certified Human Resource Generalist by Malaysian Institute of Human Resources Management
Member of Association for Supply Chain Management (ASCM)
Training course on Assessment Center by NEXTGEN Knowledge Consulting, India
IELTS- 6.5
Strategic Workforce Planning Model by WARD
Art of Selling by HSPP
Managing Project Play Shop Program by HR Kites
Problem Solving and Decision Making by HR Kites
Professional skill development program by CSO, BRAC
Timeline
Program Assistant
Eastern Illinois University
10.2024 - Current
Central Store Manager I
Western Illinois University
10.2023 - 10.2024
Graduate Assistant
Western Illinois University
08.2022 - 05.2023
Deputy Manager, Human Resources
RANGS INDUSTRIES LTD. (An SBU of RANCON Holdings Ltd)
12.2017 - 08.2021
Senior Officer, Human Resource & Training
Aarong (A social Enterprise of BRAC)
06.2015 - 09.2017
Executive, Business Development & Projects
HR Kites
09.2013 - 05.2015
Intern, HR & Admin
Banglalink Digital Communications Ltd.
05.2013 - 08.2013
Master’s in business administration (MBA) - undefined
Western Illinois University
Bachelor of Business Administration (BBA) - Human Resource Management