Dynamic and seasoned technical leader with extensive experience in leading development teams and delivering complex software projects. Proven track record in fostering innovation, driving DevSecOps principles, and empowering teams to achieve excellence in product delivery. Skilled in navigating high-stakes environments to deliver solutions that meet business objectives and enhance customer value.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Engineer, DevOps and Infrastructure
IBM
1177 Avenue Of The Americas 6th Fl, New York
05.2021 - Current
IBM Sales Cloud (ISC) provides CRM Solution tool to IBM Clients through real time data and advanced analytics powered by Salesforce and IBM Watson. This CRM tools is currently serving almost over 36K IBM Sellers and Business Partners with 99.99 percent of availability across various geographic locations.
As a DevOps Lead Engineer working on continuous improvement initiatives within ISC DevOps engineering department by fostering culture of innovation and collaboration. Documented and developed engineering procedures and processes by following best practices from Agile software development methodologies.
Established and maintained robust software architecture and design practices, enhancing squad's technical direction and contributing to 40% increase in project delivery efficiency.
Architected and worked with ISC DevOps Team on establishing automated deployment framework using homegrown Python-based Solution for CI/CD tools for automated package versioning and package promotion for unlocked packages and org-dependent packages and streamlining code promotion from one environment to another environment which significantly reducing manual efforts by 50% and improving software quality and reliability.
Re-architecting our Continuous Delivery Pipeline and Continuous Delivery process using Semantic versioning and Artifactory by automating whole package release workflow including: determining next version number, generating release notes, and publishing package.
Architected Inner-source tool based on Shell, Python which streamlining deployment processes and shortening release cycles by 30%.
Extensive work experience in microservices architecture on cloud-hosted solutions using Hybrid Cloud
Acted as a mentor and coach, significantly improving team skills and performance, resulting in 20% uplift in team satisfaction and productivity metrics.
Woking on designing open-source tool to validate Post-deployment build and debugging application using various monitoring tools like LogDNA and Dynatrace and IBM Analytics applications
Helped team Migrated various internal apps from legacy systems into IBM Internal Hybrid Cloud Solution
Developed various Middleware Monitoring solution using Homegrown solution and SaaS solution.
Lead Site Reliability Engineer
IBM
1177 Avenue Of The Americas 6th Fl, New York, NY
12.2020 - 05.2021
Worked on designing and developed robust, reusable and stable CICD process which helped developers and testers by delivering multiple enterprise-level projects on time and within budget and focusing on business process automation and content management solutions.
Developed mechanism to run Digital Commerce infrastructure with Terraform and IBM Cloud Kubernetes to automate manual deployment process which increased speed of software delivery
Architected and Developed with Developers and Testers for E2E Automated Testing solution which reduced manual testing by 70 percent.
Developed monitoring and alerting mechanism for application outages using Pagerduty, Papertrail logs and slack api.
Documented findings and turn into repeatable actions and eventually into automation.
Worked on improving applications' availability by adopting and deploying applications into hybrid cloud solution which increased applications' availability by 100 percent.
Provided technical leadership and hands-on assistance in building robust CI/CD processes, debugging, and architectural design, fostering a culture of excellence and continuous learning. Cross tribe collaboration with DSW and DGC as DevOps SME to help launch several key projects
Worked on implementing Carbon Design language for Angular app as part of user-centric design
Worked on various Static and Dynamic Security issues using various DAST and IAST tools
Test Engineer/DevOps Engineer
IBM
08.2017 - 12.2020
Worked on designing, developing automated tests framework using home-grown automated testing framework-Selenium Webdriver Cucumber and Java. Coordinated with Manual QA, Dev and BA to get requirements for acceptance testing and automated almost over 75 percent of use cases for various application under CI based automated testing.
Developed a culture of continuous automated testing for E2E quality assurance processes for various applications using Protractor, Cucumber and Jenkins (CI tools and Browserstak for cross browser and cross platform testing)
Built robust internal and external API monitoring operational tools and dashboard for various application as well as built alert mechanism for continuous monitoring of various web-services.
Built Synthetic Monitors for various application and also alerts mechanism when any synthetic transaction failed using New Relic Synthetic, Slack and Pagerduty alert mechanism.
Worked on migrating various applications to IBM Cloud (Bluemix), Jenkins and built Dockerized containers for quicker deployment of various internal apps into IBM Cloud environment
Worked on Kubernetes for Containerized internal applications as an SME to optimize team performance and project outcomes.
Developed E2E Testing framework using Protractor, Typescripts and Cucumber to quickly tests almost over 150 scenarios for apps which covers 100 percent automation tests coverage
QA/Performance/Software Engineer
Hudson's Bay Company, HBC
08.2015 - 08.2017
Worked on Hybrid and Customized Selenium WebDriver based Automation Framework and used Maven and Java
Involved in building and developing various Micro-Services using Scala Functional Programming Language and Play-Framework
Implemented various Mocked Unit Tests with assistance of Mockito and Scala-Based Test
Built robust framework for Service-level Integration Test and isolation tests for Restful Web-services using Java and Scala
Implemented Behavioral Driven Testing by using Scala based Test for Micro-Services.
Developed Distributed Performance Testing and Monitoring solution on Gatling using Scala Functional Programming, Fiddler, InfluxDB, Grafana, Jenkins, mongoDB and Redis.
QA Engineer
Cue Connect
01.2013 - 08.2015
Created test strategy and test plan based on the Business requirement documents, functional and technical requirements that described the features, functions and scenarios to be tested for the two weeks sprints
Participated in sprint meetings (daily scrum meeting, sprint planning meeting) to develop test cases and perform test execution as needed
Proactively troubleshoot with product manager, Development and QA peers to replicate/identify, and resolve issues in JIRA
Introduced and implemented open source web testing framework Selenium WebDriver for cross browser testing
Implemented keyword driven and data driven automation testing framework based on Page object model for code reusability and code maintainability
Developed and implemented Behavior driven testing framework with Cucumber JVM to execute test cases
Developed Restful Web Service testing framework with Rest-assured to build robust and scalable web service testing
Education
Master of Science -
Henderson State University
Arkadelphia, AR
05.2012
Skills
Analytical and Critical Thinking
Critical Thinking
Technical Expertise
Team Management
Excellent Communication
Task Prioritization
Decision-Making
Quality Assurance
Certification
Security and Privacy by Design Foundations - IBM
IBM Agile Explorer - IBM https://www.youracclaim.com/badges/c726fcd2-192b-4503-938c-eb327ad6781b/linked_i
Enterprise Design Thinking Practitioner - IBM https://www.youracclaim.com/badges/cee8a0d4-3987-4ba5-ae94-1ed35189f283/linked_i
Becoming User Centric - IBM https://www.youracclaim.com/badges/2267e215-2c45-4c15-8316-b300b263b563/linked_i
Enterprise Design Thinking - Team Essentials for AI - IBM 054657a2-9ce5-4750-aa11-1a48be49b988
Introduction to Automated Testing with Selenium - Skillsoft
Agile Test-Driven Development - Skillsoft
Deep Dive Cucumber - Skillsoft
Cucumber Steps and Scenario Development - Skillsoft
Beginning Cucumber and Behavior-driven Development - Skillsoft