Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
3
3
years of professional experience
Work History
Fingerprint Technician
Axel Protection System Inc
Jamaica, NY
10.2020 - Current
Performed fingerprinting services for new hires, background checks and other purposes.
Provided assistance to customers in scheduling appointments and answering questions about the process.
Verified identity documents presented by customers to ensure accuracy prior to taking fingerprints.
Analyzed customer feedback received after each appointment to identify areas needing improvement.
Promoted to city EA Fingerprint Technician.
Security Management
Wisdom Protective Services
New York, NY
10.2020 - 03.2023
Assessed feasibility of client security management systems.
Resolved problems at tables with diplomacy and firmness, reported antagonistic or potentially cheating customers to casino management or security and enforced safety rules.
Secured loads in or on vehicle with care, applying expertise in safety management, security planning and hazardous materials handling.
Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
IT Associate Intern
CUNY Research Foundation
Queens, NY
06.2022 - 08.2022
Resolved user account issues by creating new accounts and resetting passwords.
Installed operating systems including Windows 7, 8, 10 and Linux distributions.
Maintained inventory of IT assets including laptops, desktops, monitors, keyboards, mice.
Performed regular maintenance tasks such as disk defragmentation and virus scans for end users' computers.
Tested applications before deployment to ensure compatibility with existing systems.
Education
Bachelor's in Science - Computer Science And Information Security
John Jay College of Criminal Justice of the City University of New York
New York, NY
05.2025
Associate in Science - Computer Science
Borough of Manhattan Community College of The City University of New York