M Dale Stroud
Kissimmee
Summary
Dedicated Homecare Technician with experience delivering, installing and maintaining home medical equipment while providing compassionate support to patients and caregivers. Skilled in patient education, equipment troubleshooting, documentation, inventory management and regulatory compliance. Recognized for exceptional customer service, attention to detail and the ability to build trust with patients and healthcare professionals. Brings over 30 years of experience in customer service, leadership and problem-solving in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Photographer
Self Employed
Kissimmee
10.2007 - 06.2026
- Captured high-quality images for various events and client projects.
- Edited photographs using industry-standard software for optimal presentation.
- Developed unique concepts for photo shoots based on client needs.
Homecare Technician
Dade Medical
Orlando
12.2022 - 05.2026
- Delivered, installed and set up home medical equipment in patients' homes.
- Educated patients and caregivers on the proper use, care and maintenance of medical equipment.
- Performed equipment inspections, troubleshooting, cleaning and preventive maintenance.
- Maintained accurate delivery records, service documentation and inventory.
- Coordinated with healthcare providers to ensure timely delivery and patient satisfaction.
- Followed HIPAA guidelines, safety regulations and company policies.
- Provided compassionate customer service while addressing patient concerns and equipment needs.
Sales Representative
Harmon Photo
Orlando
07.1997 - 10.2007
- Photographic equipment sales, lab technician and instructor.
Delivery Driver / Warehouse Associate
Florida Pump & Christian Duplication
Orlando
1995 - 1996
- Delivery of well drilling equipment/audio video duplication.
US Army
Veteran
Schofield Barracks
11.1983 - 11.1987
- Nuclear Biological Chemical Non Commisioned Officer
Education
Portrait/Commercial Photography
Ohio Institute of Photography
Centerville, OH06-1989
Certified - Multiple Military Schools
US Army
Schofield Barracks,HI11-1987
High School Diploma -
Slidell Christian Academy
Slidell, LA05-1983
Skills
- Excellent Workflow Management
- Traditional and Digital Printing
- Image Archiving
- Proactive Approach to Problem Solving
- Calm Under Pressure
- Flexible Creative Approach
- Multitasking
- Customer Service
- Time Management
- Critical Thinking
- Verbal and Written Communication
- Task Prioritization
- Decision Making
- Relationship Development
- Equipment Maintenance
- Service-Oriented
- Complaint Resolution
- Attention to Detail
Timeline
Homecare Technician
Dade Medical
12.2022 - 05.2026
Photographer
Self Employed
10.2007 - 06.2026
Sales Representative
Harmon Photo
07.1997 - 10.2007
US Army
Veteran
11.1983 - 11.1987
Portrait/Commercial Photography
Ohio Institute of Photography
Certified - Multiple Military Schools
US Army
High School Diploma -
Slidell Christian Academy
Delivery Driver / Warehouse Associate
Florida Pump & Christian Duplication
1995 - 1996