Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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MD ATIKUR RAHMAN TALUKDER

Munford,TN

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Manager

TKR NOVELTY
Covington, TN
03.2024 - Current
  • Monitored staff performance to ensure adherence to customer service standards.
  • Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.

Independent Car Broker

Self Employed Services
02.2024 - Current
  • Successfully negotiated prices and terms of sales to meet the needs of both parties.
  • Managed all paperwork, title transfers, and documentation to ensure a smooth transaction.
  • Sold 3 number of cars, generating $1600 in sales.

Cashier Manager

USA FOOD MART 2
Drummonds, TN
12.2023 - 07.2024
  • Maintained accurate records of daily transactions, including deposits and withdrawals.
  • Monitored inventory levels to ensure adequate supplies were available for daily operations.
  • Greeted customers and provided friendly customer service.

Founder and Marketing Director

Self-employeed
11.2022 - 03.2024
  • Established and managed a successful e-commerce brand, driving over 30 million organic customers through strategic social media and digital marketing campaigns.
  • Developed and executed comprehensive marketing strategies, including SEO, content creation, and paid advertising, to boost brand visibility and engagement.
  • Utilized data-driven insights to optimize marketing efforts and achieve significant growth in customer acquisition and retention.

Drone Operator

SEMO
Cape Girardeau, Missouri
02.2023 - 11.2023
  • Assessed and maintained drone equipment to ensure proper functioning.
  • Developed flight plans for unmanned aircraft operations in accordance with FAA regulations.

Education

Some College (No Degree) - Mechanical Engineering

Southeast Missouri State University
Cape Girardeau, MO

Skills

  • Digital Marketing: Expertise in organic and paid social media marketing strategies, SEO, and customer acquisition
  • E-Commerce Management: Proven ability to drive substantial traffic and sales through strategic marketing and brand management
  • Drone Photography: Skilled in capturing high-quality images and videos, with an understanding of visual storytelling
  • Cash Handling & Management: Effective at overseeing cashier operations, managing transactions, and maintaining financial accuracy
  • Customer Service: Strong communication skills with a focus on delivering exceptional customer experiences
  • Leadership: Demonstrated ability to lead teams, manage workflows, and resolve issues efficiently

Accomplishments

Best Cadet, National Cadet Corps (NCC)
2019

  • Awarded the title of "Best Cadet" for outstanding leadership, discipline, and performance in 2019.
  • Demonstrated exceptional teamwork, physical fitness, and commitment to the NCC's values and training programs.
  • Participated in various national-level drills and activities, representing the unit with excellence.

Timeline

Customer Service Manager

TKR NOVELTY
03.2024 - Current

Independent Car Broker

Self Employed Services
02.2024 - Current

Cashier Manager

USA FOOD MART 2
12.2023 - 07.2024

Drone Operator

SEMO
02.2023 - 11.2023

Founder and Marketing Director

Self-employeed
11.2022 - 03.2024

Some College (No Degree) - Mechanical Engineering

Southeast Missouri State University

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MD ATIKUR RAHMAN TALUKDER