Summary
Overview
Work History
Education
Skills
Timeline
Generic

MD FAISAL ALI

Brooklyn,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Documentation Analyst

Apl Logistics
Chittagong, Bangladesh
04.2015 - 02.2022
  • updated data in Software by collection data from Shipper,carrier and customer.
  • communicated with customer,shipper and carrier.
  • Documentation updated of the renowned customer such as Kmart,Gap,and MNS.
  • Created common, standard information terms and definitions to improve data consistency throughout system database.
  • Reviewed and updated existing documentation for accuracy and completeness.

Cashier

Dunkin' Donuts
New York, NY
05.2022 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.

Education

MBA - Business Management

Government Commerce College, Chittagong
Bangladesh
12-2012

MBA - Human Resources Management

BGC Trust University
Bangladesh
12-2014

Skills

  • Document Management
  • Data logging
  • File systems coordination
  • Written Communication
  • Data Entry
  • Log updates
  • Hardware and software updates
  • Information Analysis
  • Hardware and software installation
  • System Administration
  • experienced in Ms Word, Ms Excel, Internet Browsing etc

Timeline

Cashier

Dunkin' Donuts
05.2022 - Current

Documentation Analyst

Apl Logistics
04.2015 - 02.2022

MBA - Business Management

Government Commerce College, Chittagong

MBA - Human Resources Management

BGC Trust University

Similar Profiles

CREATE PROFILE
MD FAISAL ALI