1 Year’s experience in a convenience store as a Manager in USA
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
1 Year’s experience in a convenience store as a Manager in USA
12 Years experience in banking sector as a senior officer
7 Years experience in teaching as a Mathematics teacher
Conceived and oversaw the implementation of a new special project management system, streamlining team processes and improving performance.
Directed work of paid employees, monitoring quality, compliance and productivity.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Consolidated vendors and renegotiated contracts to optimize costs.
Held monthly meetings to create business plans and workshops to drive successful business.
Executed appropriate staffing and budgetary plans to align with business forecasts.
Implemented and developed operational standards, policies and procedures.
Provided strong leadership to enhance team productivity and morale.
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Evaluated customer needs and feedback to drive product and service improvements.
Created and managed project plans, timelines and budgets.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Evaluated staff performance and provided coaching to address inefficiencies.
Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
Collaborated with sales, marketing and other internal teams to meet shared goals.
Built diverse sales pipeline to exceed quota targets.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Built relationships with customers and community to establish long-term business growth.
Prepared sales presentations for clients showing success and credibility of products.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Communicating strategies
Google Analytics
Adobe Creative Suits
Excellent communication skills
Organizational skills
Management skills
Interpersonal skills
Ability to interface effectively
Self-motivated
Responsible
Result oriented
Data-driven decision making
Sales plan implementation
Competitive analysis
Discount planning
Product knowledge
Multidisciplinary team leadership
Account acquisition
Product and service promotion
Customer portfolio management
Database management
Customer relationship management
Analytical problem solver
Vendor management
Profitability assessments
Problem-solving abilities
Google adwords
Service-driven sales
Sales strategy development
Sales operations
Budget management
Operating procedures and policies
Staff supervision
Data analytics
Masters of Science
Employee of the Month (3 times over a year’s period)
Star employee (2022)
Audit programs
Meditation
Sailing
Calligraphy
Sustainability