Md Jarjis Awal
New York,,NY
Summary
Adept at improving security, operational processes and systems implementation procedures. Proficient in disaster recovery planning, emergency response, project mapping and training over a decade. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Manager IT (Infrastructure and Cybersecurity)
The Art Students League of New York
New York, United States
03.2022 - Current
- Enforced policies, procedures and standards related to the use of technology across the organization.
- Created annual budgets based on projected needs while staying within established guidelines.
- Maintained close connection with project personnel and vendors to quickly identify and resolve problems.
- Led cross-functional teams in implementing large scale projects involving multiple stakeholders.
- Managed a team of highly-skilled IT professionals responsible for system architecture, design, data security and disaster recovery procedures.
- Reduced cyber risks, solved complex IT problems by analyzing details, led changes by identifying gaps in controls, made business cases and devised project plans. Implemented innovative, cost-effective solutions.
Auxiliary Police Officer
New York City Police Department (NYPD)
Queens, United States
01.2020 - Current
- Developed strategies for crime prevention initiatives.
- Participated in community outreach programs to promote safety awareness.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
Senior IT Specialist
SAATVA (E-Commerce)
New York, United States
02.2020 - 02.2022
- Spearheaded the planning and execution of complex technical projects, executed SLAs, and ensured successful delivery within specified timelines and budgets.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Devised incisive workarounds and resolutions for IT-related problems.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Installed operating systems, applications, patches and updates as needed.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
Data Security Service Specialist
Administration For Children's Services (ACS) - (Contract)
New York, United States
01.2019 - 02.2020
- Analyzed security procedure violations and developed plans to prevent recurrence.
- Worked closely with fellow security personnel to remedy and alleviate technology issues.
- Used penetration testing tools to identify weaknesses in security systems.
- Duplicated and backed up data to preserve availability and security in event of data breach.
- Installed system updates, patched programs, and optimized functionality.
- Demonstrated expertise in both establishing and implementing information security programs, effectively using metrics in decision making, ensuring alignment with company business goals and customer satisfaction.
IT Specialist
Sprint Corporate Inc.
New York, United States
12.2015 - 11.2018
- Conducted regular maintenance checks on computers, servers, and other IT equipment.
- Assisted in the implementation of new technologies and systems to improve efficiency.
- Coordinated with vendors for procurement of IT products or services as needed.
- Assessed issues to determine appropriate troubleshooting methods for remediation.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Trained end users on how to use new systems and technologies effectively.
IT Analyst
Grameenphone
Dhaka, Bangladesh
01.2012 - 08.2015
- Administered and maintained anti-virus and anti-malware software on end-user computing devices to reduce security incidents.
- Performed periodic maintenance tasks such as patching, backup and restore operations.
- Assisted staff and users with computer malfunctions and program problems.
- Implemented security protocols to protect data from unauthorized access.
- Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
- Formulated and designed computer systems using data modeling, information engineering and structured analysis.
Education
Bachelor of Science - Computer And Information Systems Security
New York City College of Technology of The City University of New York
Brooklyn, NY12-2019
Associate of Applied Science - Computer And Information Systems Security
LaGuardia Community College of The City University of New York
Long Island City, NY07-2017
Master of Science - Cybersecurity & Digital Forensics
John Jay College of Criminal Justice of The City University of New York
New York, NYCertification
- Cyber Threats and Protection Analysis | IBM Powered by Coursera | 2021
Cyber attacks, intrusion detection systems, SIEM services, and protection procedures - Certified IT and Security Professional | Google Coursera | 2021
IT tasks, procedures, security events, and helpdesk services - Certified Network Assurance | Texas A&M Institute (US Homeland Security) | 2017
Certified in Network Security Analytics
References
References available upon request.
Timeline
Sr. Manager IT (Infrastructure and Cybersecurity)
The Art Students League of New York
03.2022 - Current
Senior IT Specialist
SAATVA (E-Commerce)
02.2020 - 02.2022
Auxiliary Police Officer
New York City Police Department (NYPD)
01.2020 - Current
Data Security Service Specialist
Administration For Children's Services (ACS) - (Contract)
01.2019 - 02.2020
IT Specialist
Sprint Corporate Inc.
12.2015 - 11.2018
IT Analyst
Grameenphone
01.2012 - 08.2015
Bachelor of Science - Computer And Information Systems Security
New York City College of Technology of The City University of New York
Associate of Applied Science - Computer And Information Systems Security
LaGuardia Community College of The City University of New York
Master of Science - Cybersecurity & Digital Forensics
John Jay College of Criminal Justice of The City University of New York
- Cyber Threats and Protection Analysis | IBM Powered by Coursera | 2021
Cyber attacks, intrusion detection systems, SIEM services, and protection procedures - Certified IT and Security Professional | Google Coursera | 2021
IT tasks, procedures, security events, and helpdesk services - Certified Network Assurance | Texas A&M Institute (US Homeland Security) | 2017
Certified in Network Security Analytics
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