Md Julkar Nayem
New York,NY
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
1
1
year of professional experience
Work History
Crew Member
Wingstop
Woodhaven, NY
01.2024 - Current
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Maintained safe food handling practices to prevent germ spread.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Cashier
Bollaoil
Garden City, NY
08.2023 - Current
- Learned roles of other departments to provide coverage and keep store operational.
- Discounted purchases by scanning and redeeming coupons.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Answered phone calls to assist customers with questions and orders.
- Welcomed customers, offering assistance to help find store items.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
BBA -
State University of Bangladesh
Dhaka12-2014
Skills
- Drawer balancing
- Returns processing
- Product restocking
- Customer service
- Daily reporting
- Regulatory compliance
- Product knowledge
- Data entry
- Online orders preparation
- ID verification
- Cash register operation
- Cash register systems
- Proficient in [software]
- Hardware and software installation
- Computer operations management
- Hardware repair
- Data recovery
- Application configuration
- Hardware and software updates
- Computer training
Languages
English
Professional
Bangali
Native/ Bilingual
Hindi
Professional
Urdu
Professional
Spanish
Elementary
Timeline
Crew Member
Wingstop
01.2024 - Current
Cashier
Bollaoil
08.2023 - Current
BBA -
State University of Bangladesh
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