MD KAUSER MIAH
Buffalo,New York
Summary
Professional data analyst experienced in data collection, analysis, and visualization. Proficient in SQL, Python, and Excel, with a strong focus on actionable insights and process optimization. Collaborative, adaptable, and results-driven, passionate about leveraging data to drive business growth.
Overview
7
7
years of professional experience
Work History
Junior Data Analyst
TS One Step Ahead LTD
02.2025 - Current
- Create and maintain reports based on site visit data to ensure standards are met across properties.
- Support decision-making by extracting insights from data to improve service quality and guest satisfaction.
- Assist with data entry, scheduling to overall operational efficiency.
- Occasionally assist in property preparation, including light cleaning and final touch-ups, to ensure readiness for guest check-ins and uphold company quality standards.
Customer Relationship Officer
Modern Computer Center
01.2022 - 07.2022
- Worked with various groups to inform data-based choices in product improvement, marketing, and customer service expansions.
- Used CRM programs to store customer data.
- Analyzed customer data using a CRM program.
- Forming and bringing up profitable relationship with original customers, approaching their unique needs.
Credit Officer
Posobid Unnoyan Sangstha (NGO)
01.2019 - 09.2020
- Analyzed the data of the client and prepared loan applications according to their eligibility.
- Evaluated the financial situation of clients.
- Reviewed loan applications.
- Communicated clients to gather financial data and documentation.
- Analyzed statistical methods, formulas, and calculations to test data, supporting the evaluation of credit risk and making decisions for loans.
Education
Master of Science - Data Science
Gannon University
Erie, PA12.2024
Master of Science - Statistics
National University
12.2018
Bachelor of Science - Statistics
National University
12.2017
Skills
- Computer skills: Microsoft Office Applications
- Language skills: Bangla (Native), English, Hindi
- Programming Language skills: Python, Unix/Linux, MySQL
- Data cleaning
- Machine learning
- Big data analytics
- Deep learning
- Data mining
- Customer support
- Database management
Accomplishments
- Co-authored some international journal papers on AI, data science, and financial analytics.
- Collaborated with a research team on model design, data analysis, and manuscript preparation.
- Produced insightful reports for my current company that improved business performance and decision-making. And delivered excellent teamwork and client support, boosting customer satisfaction.
Timeline
Junior Data Analyst
TS One Step Ahead LTD
02.2025 - Current
Customer Relationship Officer
Modern Computer Center
01.2022 - 07.2022
Credit Officer
Posobid Unnoyan Sangstha (NGO)
01.2019 - 09.2020
Master of Science - Statistics
National University
Bachelor of Science - Statistics
National University
Master of Science - Data Science
Gannon University
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