Md Mahbub Hossain
Senior Software Development Engineer in Test
Plano,TX
Summary
Strategic Senior Automation Engineer with 10+ years of experience driving quality initiatives and test automation. Expert in designing scalable automation frameworks using Java, Selenium, Cucumber, TestNG, Playwright, and Cypress, with seamless CI/CD integration for continuous testing. Successfully delivered 50+ projects for global clients, optimizing QA processes and improving test efficiency. Proven ability to mentor engineers, enhance test strategies, and communicate complex technical concepts effectively.
Overview
11
11
years of professional experience
2027
2027
years of post-secondary education
2
2
Certifications
Work History
Software Engineer in Test (Qualifying Manager)
Fast Retailing Co., Ltd.
Tokyo
05.2022 - 01.2024
- Designed, scripted and lead the development of an API test automation SDK for Fast Retailing's e-commerce backend platforms using Java, Cucumber, Gherkin, Jenkins, and Swagger
- Onboarded 5 backend teams to automate their 80% of APIs in staging environment using the SDK, significantly reducing integration and functional bugs identification before production
- Conceptualized and developed a prototype for Batch Automation Tool to automate product and order data state management, receiving approval leaded full development using React, Node.js, PostgreSQL, and AWS S3
- This batch automation tool streamlined the testing process by enabling on-demand batch execution via Web UI/APIs, removing dependency on manual & schedule based job execution; reduced testing time 95% and made full-fledged E2E test automation feasible for business flows of the e-commerce
- Led the implementation of a production data migration system for staging environments, incorporating automated cleansing, masking, and compliance with security standards using AWS services
- Managed seamless migration of 400 GB of production data into staging environments, ensuring more accurate QA and development testing in production-like environments
- Oversaw the development of in-house QA tools while managing QA teams, including recruitment, onboarding, vendor management, budgeting, and reporting responsibilities
- Provided leadership and on-the-job training (OJT) for QA teams, ensuring quality and efficiency in all stages of development and testing
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing systems.
- Technologies Used: Java, Selenium, Cucumber, Gherkin, Jenkins, Swagger, Appium, Jira, Confluence, TestRail, Kafka, AWS Lambda, pg_dump, pg_restore, AWS DMS, S3, Postman
Sr. Manager
Global Geeks Inc.
Tokyo
01.2022 - 04.2022
- Worked as Contractor for Rakuten Inc, performing Product Development Manager role for 3 Months
- Developed a bi-annual roadmap for the team to deliver a high-impact Caching service for the Backend for Frontend (BFF) at Rakuten Marketplace, aligning with business objectives to guide priorities and ensure timely delivery of product features and updates
- Authored over 50 user stories, translating business scenarios into technical requirements and API specifications to support implementation
- Managed the product backlog, ensuring effective prioritization of user stories, features, and bugs based on business value and stakeholder input
- Facilitated sprint planning, retrospectives, and completed 5 successful sprints with minimal deferrals, leading to a smooth release
- Technologies Used: Swagger, Jira, Confluence, Postman
Sr. Manager
BJIT Inc.
Tokyo
01.2018 - 12.2021
- Worked as Contractor for Rakuten Inc, performing QA Lead role for 4 years
- Scripted functional automation tests for Rakuten Membership Web Services using Selenium WebDriver, Java, Gherkin, Appium, and Jenkins; integrated it into Jenkins for regular and on-demand regression testing, ensuring all tests passed before deploying new services to the staging environment
- Authored 170 test cases for the Tsunekure APIs, executed manual tests, and automated them using Selenium WebDriver Gherkin, Cucumber, Java, and TestNG; leading to identifying 4 major, 6 medium, and 10 minor bugs
- Developed automation test cases for revamped ID service APIs using Java, TestNG, RabbitMQ, and Kibana; leading to functional correctness, end-to-end integration, failover handling, and compatibility with legacy systems
- Conducted release judgment meetings with stakeholders, presenting quality metrics from test execution reports to quantitatively represent overall quality of the release candidate
- Reviewed test cases, automation scripts, and results from offshore QA teams and provide feedback to improve
- Technologies Used: Java, Selenium, Cucumber, Jenkins, Swagger, Appium, Jira, Confluence, TestRail, Kafka
Sr. Manager QA
BJIT Limited
Dhaka
02.2013 - 12.2017
- Led 35 members of QA team for 4 years including hiring, onboarding, training, resource allocation, appraisal etc
- Estimate QA efforts and costs as a key member of the Steering Committee, analyzing RFPs to ensure through planning and resource allocation for project proposals
- Reviewed and approved QA reports for all ongoing projects, conducting detailed assessments before sign-off
- Led bi-weekly PPQA Audits, systematically reviewing project artifacts, processes, comparing with organizational standards
- The audit reports significantly enhanced driving improvements in process and product outcomes
- Scripted 200+ automation test cases using Java, Selenium, Appium for On4Today Telehealth service by Panasonic USA
- Worked 1 year in offshore team including 2 weeks in Onsite in Cupertino, CA, USA
Sr. SQA Engineer
BJIT Limited
Dhaka
02.2013 - 05.2014
- Spearheaded the manual testing of Sony’s SDNA smartphone applications, SourceNext’s PDF writer application
- Led & performed manual and automation testing of Omron USA using Java, Selenium stack and ensured quality
- Technologies Used: Java, Selenium, Cucumber, Appium, Jenkins, Swagger, Postman, Git
Education
MS - Computer Science in Programming
Maharishi International University
Fairfield, IowaBSc. - Computing and Information System in Programming
London Metropolitan University
London, County of LondonSkills
CI/CD & Build Tools Jenkins, GitHub Actions Maven, Gradle
Databases (SQL & NoSQL) MSSQL, MySQL, Oracle, MongoDB, Couchbase, DynamoDB SQL Query Writing
Cloud Computing AWS, Azure, GCP
Web/App Servers Apache, Tomcat
Web Services & API Testing REST API, SOAP API, AWS API Postman, SoapUI, Karate Swagger
Test Automation & Frameworks Selenium, Cypress, Playwright, Appium, Espresso TestNG, JUnit, RestAssured Test Automation Framework Design Cross-browser & Mobile Testing
SDLC & Development Approaches Agile (Scrum, Kanban), Waterfall Model Rapid Application Development (RAD) Test-Driven Development (TDD), Behavior-Driven Development (BDD)
Defect Tracking & Test Management Jira, Confluence, RedMine, TestRail, TestLink, Zephyr
Performance & Monitoring Tools JMeter, LoadRunner, DataDog, Splunk
Design Patterns & Software Principles Singleton, Strategy, Factory, Observer, Command, Decorator, Proxy SOLID Principles
Testing Types & Strategies Functional, Regression, System, UAT, End-to-End Testing Performance, Load, and Stress Testing Security Testing (Authentication & Authorization) Database & API Testing White-box & Black-box Testing
Quality Assurance & Audits Process & Product Quality Assurance (PPQA) Audit GAP Analysis & Quality Metrics Test Effectiveness & Coverage
Platforms & Development Tools Windows, Linux, MacOS Eclipse, IntelliJ, VS Code
Soft Skills Problem-solving & Decision-making Effective Communication (Verbal & Written) Attention to Detail & Multitasking Adaptability & Time Management
Certification
ISTQB certified Tester Foundation Level, https://drive.google.com/drive/folders/1NK-RkMV6HGv9gLjyMweB7_yrBV5DtHOH?usp=sharing
Accomplishments
- Designed and executed 5,000+ manual test cases across Web, Mobile, and Enterprise applications, improving test coverage and defect detection.
- Developed and maintained 1,000+ UI & API automation scripts using Selenium, Cypress, and RestAssured, reducing regression testing time by 80%.
- Led 80+ PPQA audits, driving CMMI compliance and QA process optimizations, reducing defect leakage by 30%.
- Successfully delivered 50+ high-impact projects with zero critical defects in production, improving system reliability and customer satisfaction.
- Worked with cross-functional teams in multicultural environments across Bangladesh, Malaysia, and Japan, enhancing global QA collaboration.
- Managed and mentored 35+ QA engineers in onshore/offshore models, increasing test execution efficiency by 50% through process improvements.
- Served as QA Manager for 4 years, implementing test automation strategies and Agile best practices, reducing post release defect rates by 40% and accelerating release cycles.
Timeline
Software Engineer in Test (Qualifying Manager)
Fast Retailing Co., Ltd.
05.2022 - 01.2024
Sr. Manager
Global Geeks Inc.
01.2022 - 04.2022
Sr. Manager
BJIT Inc.
01.2018 - 12.2021
Sr. Manager QA
BJIT Limited
02.2013 - 12.2017
Sr. SQA Engineer
BJIT Limited
02.2013 - 05.2014
ISTQB certified Tester Foundation Level, https://drive.google.com/drive/folders/1NK-RkMV6HGv9gLjyMweB7_yrBV5DtHOH?usp=sharing
09-2009
BSc. - Computing and Information System in Programming
London Metropolitan University
MS - Computer Science in Programming
Maharishi International University