Md Momen Chowdhury
Moreno Valley,CA
Summary
Driven professional with a proven track record at bKash Ltd., excelling in inventory management and process optimization. Demonstrated ability to enhance service efficiency and safety, achieving significant operational improvements. Skilled in Microsoft Office suite, with a strong focus on quality assurance and exceptional customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Attendants
Shell Gas Station
2023.08 - Current
- Processed transactions accurately and handled customer complaints professionally.
- Assisted with inventory management and ensured proper labeling and display of products.
- Conducted regular maintenance checks on fuel pumps and reported any malfunctions.
- Maintained a clean, safe environment and adhered to health and safety standards.
- Supported daily operations, including balancing cash registers and securing the premises.
- Managed fuel deliveries and ensured safe storage procedures.
- Complied with safety protocols, including spill management and fire safety measures.
- Provided excellent customer service, assisting with fuel pump operations and inquiries.
Territory Officer
BKash Ltd.
2013.06 - 2023.07
- Meet sales, distribution, and revenue goals through an effective strategic plan.
- Conducted support team to give the performance feedback and final assembly according to provided instructions.
- Programmed and troubleshot automated equipment to ensure smooth operational flow, minimizing downtime and optimizing service efficiency.
- Executed regular maintenance and calibration schedules for service to maintain functionality and adherence to standards.
- Ensuring compliance with product and service quality requirements and on-time delivery..
- Managed and monitored stock levels needed to support a continuous market.
- Collaborated with a supervisor to assist in development builds, and provided hands-on support for various tasks.
- Contributed to the development and optimization of product and processes for increased efficiency and streamlined service operations.
- Maintained a clean, organized and thoroughly maintained workspace, aligning with company standards for safety and cleanliness.
- Prioritized safety as the number one priority, adhering to all safety guidelines and protocols to maintain a safe working environment.
Education
Bachelor of Arts - Social Services
Islamia College
Barisal Bangladesh.06.2001
Skills
- Inventory Management
- Process Optimization
- Safety and Quality Assurance
- Microsoft Windows, and Microsoft Office suite
Certification
- Leadership Excellence, enroute - 12 Week
Languages
English
Professional Working
Hindi
Limited Working
Bengali
Native or Bilingual
Timeline
Service Attendants
Shell Gas Station
2023.08 - Current
Territory Officer
BKash Ltd.
2013.06 - 2023.07
Bachelor of Arts - Social Services
Islamia College
- Leadership Excellence, enroute - 12 Week
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