Md Mustafizur Rahman
Fulfillment Associate
Buffalo,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Fulfillment Associate
Amazon
Lancaster, NY
01.2023 - Current
- Followed procedures at all times for personal and team safety.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Followed orders precisely for correct items, sizes and quantities.
- Prepared and checked outbound shipments for accuracy.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Kept work areas neat, clean and free from debris.
Traffic Enforcement Agent
NYPD
New York , NY
11.2021 - 12.2022
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Handled citation and traffic violation paperwork.
- Monitored traffic violations, issuing citations as necessary.
- Responded to emergency calls to provide assistance to citizens in need.
Crew Member
Dunkin' Donuts
New York , NY
10.2017 - 10.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Worked front counter, drive-thru and other areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
Bachelor Of Arts - English Language And Literature
National University
Dhaka, Bangladesh 04.2008 - 12.2014
Skills
Order execution
Pallet jack proficiency
Loading and unloading
Physical stamina
Staff Scheduling
Interdepartmental communication
Production line operations
Proficient in [Type of Equipment]
Retail merchandising
Forecasting skills
Shipping procedures understanding
Exceptional time management skills
Warehousing functions
Performance improvement
Competitive analysis
Forklift Operation
Inventory management
Heavy lifting
Forklift safety and operation
Pick lists
Shelving of products
Merchandising
Light maintenance
Pallet arrangement
Warehouse safety
Inventory monitoring
Retail materials management
Inventory audits
Equipment monitoring
Proficiency in [Technology]
Trend Analysis
Cleaning procedures
Product location
Pricing strategies
Recordkeeping strengths
Stock management
Equipment operation
Timeline
Fulfillment Associate
Amazon
01.2023 - Current
Traffic Enforcement Agent
NYPD
11.2021 - 12.2022
Crew Member
Dunkin' Donuts
10.2017 - 10.2021
Bachelor Of Arts - English Language And Literature
National University
04.2008 - 12.2014