Md.Muzahidul Islam

● To approach customers, greet and verify the class of travel by asking whether travelling in Qatar Airways Al Safwa First or Al Mourjan Business.

● To handle baggage of customers, assist with hand carry and direct customers.

● To Assist premium customers checked baggage tags, cabin baggage tags, plastic tags, Baggage handling stickers, priority tags. Monitoring allocation and delegate tasks efficiently.

● To ensure passengers’ comfort and assisting passengers with various needs.

● There are some other responsibilities based on following criteria:

›Al Safwa First class lounge.

› Al Mourjan Business class lounge

› Premium Transfers

› Al Safwa lounge gate

› VIP lounge gate

› Ministry lounge gate

› Al Maha Arrival lounge

• Provide the highest and most efficient level of hospitality service to the hotel guest.
• Works in the designated station as set by Executive Chef and/or Sous Chef.
• Responsible for preparing and cooking all food items by the recipe and to specification.
• Prepare ingredients for cooking, including portioning, chopping, and storing food.
• Cook food according to recipes, quality standards, presentation standards and food preparation checklist.
• Prepares, seasons, and cooks a wide variety of meats, vegetables, soups, breakfast dishes and other food items.
• Slices grind and cook meats and vegetables using a full range of cooking methods.
• Wash and peel fresh fruits, vegetables and also able to weigh, measure and mix ingredients on correct proportions.
• Review status of work and follow-up actions required with the Head Cook before leaving.
• Assists in providing on the job training & development of new cooks.
• Assists other Team Members in the kitchen when needed or perform any other tasks assigned by the hotel management.

• To meet & greet residents, assist the resident in professional manner all the time.
• To attend telephone calls & provide required information to callers.
• To receive and register residents on arrival, receive and register complaints and requests and communicate to be resolved, control advance bookings, deal with queries from the residents, coordinate with the housekeeping department for check-in & check-out rooms, key management general administrative & clerical support, receive & sort mail.
• To forward incoming mail and messages to residents.
• To maintain appointment diary either manually or electronically for conference room bookings.
• To generate daily Man-day reports, ETA & ETD report & room allocation report.

• Greet customers and answer their questions about menu items and specials.
• Take food or drink orders from customers.
• Relay customers’ orders to other kitchen staff.
• Prepare food and drink orders, such as sandwiches, salads, and coffee.
• Accept payments and balance receipts.
• Serve food and drinks to customers at a counter, at a stand, or in a hotel room.
• Clean assigned work areas, dining tables, or serving counters.
• Replenish and stock service stations, cabinets, and tables.
• Set tables or prepare food trays for new customers.

• To ensure an architectural products sales rep for selling products to architects, general contractors, designers, and developers.
• To ensure an integral part of their job for building long-term relationships with clients.
• Analyzed sales and marketing data for improved strategies.
• Cultivated and maintained strategic alliances with key partners and vendors.
• Managed sales promotions and marketing strategies on major social media sites.