Md Nizam Uddin
Philadelphia,PA
Summary
Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.
Overview
24
24
years of professional experience
Work History
Kitchen Manager
Pret A Manger
Philadelphia, PA
11.2022 - Current
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided feedback during tasting sessions to help refine existing dishes or develop new ones.
- Collaborated with chefs to create innovative recipes that utilized fresh ingredients from local suppliers.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
Kitchen Manager
Dunkin Dounts
Philadelphia, PA
05.2022 - 11.2022
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
Medical Unit
U.S. Embassy Dhaka
Dhaka
06.2001 - 04.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated a variety of machinery and tools safely and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Education
High School Diploma -
Bobaniganj High School
Lakshmipur, Bangladesh01-1995
Bobaniganj Primary School
Lakshmipur, Bangladesh01-1990
Skills
- Customer feedback handling
- Team collaboration and leadership
- Multitasking and organization
- Health inspections
- Inventory management
- Leadership development
- Nutritional knowledge
- Health code compliance
- Safe food handling
- Food preparation
- Kitchen equipment maintenance
Languages
English
Professional
Hindi
Professional
Bengali
Professional
Computer Skills
MS Word, MS Excel, Basic Internet
Timeline
Kitchen Manager
Pret A Manger
11.2022 - Current
Kitchen Manager
Dunkin Dounts
05.2022 - 11.2022
Medical Unit
U.S. Embassy Dhaka
06.2001 - 04.2022
High School Diploma -
Bobaniganj High School
Bobaniganj Primary School
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