MD OMAR FARUK BAKHTIAR
Northridge,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager. Ready to help team . To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
CRO
Costomer Service Officer
06.2022 - 11.2022
- Managed customer relations on ongoing basis to maximize customer retention.
- Assisted with conflict resolution during partnership negotiations and acquisitions.
- Created customer support strategies to increase customer retention.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
- Educated customers about [Product or Service] options and processed purchases.
- Made customers aware of current and new programs and services.
- Directed 10-person team of customer service personnel while helping front-line team members work effectively with over 20 daily customers.
QC Inspector
Quality Control Department
09.2021 - 11.2021
- Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
- Inspected products, components and materials for defects and compliance with tolerance standards.
- Documented findings and generated reports with data and recommendations.
- Operated, calibrated and maintained testing equipment.
Teacher's Assistant
Assistance
04.2018 - 02.2020
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
Education
Associate of Science - Science Education
Uttara Residental School And College
BangladeshBachelor of Science - Computer Engineering
California State University - Northridge
CA08.2028
Skills
- Documentation
- Records Preparation
- Information Updates
- Microsoft PowerPoint
- Professional Relationships
- Customer Consulting
- Customer Relationship Management
- Technical Support
- Team Development
- Mentoring
- Research
photography
Photography as a hobby is an opportunity to documnet every part of my journy,no matter how small it is. photography helps me capture anthing i feel is important to remember. i have sony zve10 that i use for my photography
Languages
Armenian
Professional Working
Timeline
CRO
Costomer Service Officer
06.2022 - 11.2022
QC Inspector
Quality Control Department
09.2021 - 11.2021
Teacher's Assistant
Assistance
04.2018 - 02.2020
Associate of Science - Science Education
Uttara Residental School And College
Bachelor of Science - Computer Engineering
California State University - Northridge
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