Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
6
6
years of professional experience
Work History
Retail Store Manager
YELLOW BY BEXIMCO, BEXIMCO
10.2018 - 11.2022
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Optimized store displays and appearance via strategic merchandising.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Managed store organization, maintenance, and purchasing functions.
Completed routine store inventories.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Submitted orders for new inventory.
Outlet Supervisor
Aarong
09.2016 - 04.2018
Answered questions about store policies and addressed customer concerns.
Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
Promoted business strategy by implementing improvements based on guest feedback.
Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Reduced shrinkage [Number]% by closely monitoring inventory and security procedures.
Supervised and effectively trained [Number] employees to decrease process lags and boost productivity.
Education
MBA - Marketing
Southeast University
Banani, Dhaka, Bangladesh
04.2017
BBA - Marketing
National University
Dhaka, Bangladesh
01.2015
HSC - Business
Rifles College
Dhaka, Bangladesh
08.2008
Secondary School Certificate - Business
Hazi Keramat Ali High School
Munshigonj, Dhaka, Bangladesh
05.2006
Skills
Retail Employee Training
Promotional Planning
Coaching and Mentoring
Profit and Loss Management
Cost Control
Goal Setting
Performance Monitoring
Timeline
Retail Store Manager
YELLOW BY BEXIMCO, BEXIMCO
10.2018 - 11.2022
Outlet Supervisor
Aarong
09.2016 - 04.2018
MBA - Marketing
Southeast University
BBA - Marketing
National University
HSC - Business
Rifles College
Secondary School Certificate - Business
Hazi Keramat Ali High School
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