Summary
Overview
Work History
Skills
Languages
Timeline
Generic
MD SHABBIR  AHMED

MD SHABBIR AHMED

QUEENS

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience

Work History

Jewelry Sales Associate

K A Jewelry
Astoria
10.2023 - Current
  • Tracked inventory levels to ensure adequate stock was available at all times.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Facilitated returns or exchanges with minimal disruption to customers.
  • Greeted customers to determine wants or needs.
  • Resolved customer complaints in a professional manner.
  • Recommended, selected and located merchandise based on customer desires.
  • Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Grocery Store Owner

PIZZA N KONG
SYLHET
02.2021 - 01.2024
  • Set pricing structures according to market analytics and emerging trends.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Identified ways to reduce operating costs without compromising quality or customer experience.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Maintained accurate records of employee time cards, payroll information, product orders, invoices, and other data related to store operations.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Supervised day-to-day operations of the grocery store, including stocking shelves, hiring and training staff, and resolving customer complaints.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Reviewed supplier contracts regularly for cost savings opportunities or alternative sources of supply.

Skills

  • Inventory management
  • Visual merchandising
  • Customer service
  • Sales transactions
  • Product knowledge
  • Conflict resolution
  • Cash handling
  • Relationship building
  • Time management
  • Security awareness
  • Jewelry repair
  • Strong communication skills
  • Store maintenance

Languages

English
Professional
Bengali
Professional

Timeline

Jewelry Sales Associate

K A Jewelry
10.2023 - Current

Grocery Store Owner

PIZZA N KONG
02.2021 - 01.2024
MD SHABBIR AHMED