MD SHAHIDUL HAQUE
Richmond,TX
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Timewise Gas Station
Sugar Land, TX
10.2018 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Accountancy - Accounting And Business Management
National University of Dhaka, Bangladesh
Khilgaon Government High School12-1998
Skills
- Operations Management
- Cost Reduction
- Task Delegation
- Sales monitoring
- Product and service knowledge
- Product branding
- Marketing knowledge
- Cost Control
- Microsoft Office expertise
Languages
Bengali
Professional
Hindi
Limited
English
Professional
Urdu
Limited
Timeline
Assistant Manager
Timewise Gas Station
10.2018 - Current
Bachelor of Accountancy - Accounting And Business Management
National University of Dhaka, Bangladesh
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