MD SIDDIKUR RAHMAN SAYEM

Restaurant Waiter

HARLEM BBQ

01.2022 - Current

Answered customers' questions, recommended items, and recorded order information.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Cultivated warm relationships with regular customers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Informed customers about daily and seasonal specials.
Upsold appetizers, drinks and desserts to increase restaurant profits.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Trained new servers on restaurant policies and procedures.
Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Met with chef to review daily specials and menu changes.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Processed orders and sent to kitchen employees for preparation.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Supported needs of 8-person wait staff who attended to the specific needs of countless customers daily for family restaurant with social relevancy and intentionality.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Supervised dining table set-up to prepare for a diversity of event types, following strict service standards.
Checked guests' identification before serving alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.
Inspected dishes and utensils for cleanliness.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Summary

Overview

Work History

Restaurant Waiter

Education

High School Diploma -

Skills

Travelling,playing games

Languages

Timeline

Restaurant Waiter

High School Diploma -

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