Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Miranda Watson

Temple Hills,MD

Summary

Accomplished Gallup Certified Strength Coach and Career Coach with the Federal Government, adept in strengths-based development and career progression. Leveraged active listening and effective communication to facilitate personal and professional growth, achieving significant client success. Expert in leadership development and conflict resolution, consistently enhancing employee engagement and team dynamics.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Gallup Certified Strength Coach

Federal Government
01.2020 - Current
  • Conduct one-on-one coaching sessions with clients to help them understand and apply their CliftonStrengths results.
  • Coach emerging and senior leaders to enhance their leadership capabilities and leverage their strengths effectively.
  • Facilitate group workshops and training sessions for teams, focusing on strengths-based development and team dynamics.
  • Develop and deliver customized coaching plans and programs tailored to individual and team needs.
  • Build and maintain strong relationships with clients, understanding their unique goals and challenges.
  • Provide ongoing support and follow-up to ensure clients are effectively applying their strengths in their personal and professional lives.

Career Coach

Federal Government
01.2020 - Current
  • Collaborated with other career coaches and industry professionals to share insights, resources, and best practices for optimal client outcomes.
  • Coach emerging and senior leaders to enhance their leadership capabilities.
  • Tracked client progress and adjusted coaching strategies accordingly to ensure continuous improvement and goal attainment.
  • Promoted the importance of work-life balance by teaching clients techniques for managing stress, setting boundaries, and maintaining self-care during their job search process.
  • Enhanced client career progression by providing personalized coaching sessions tailored to individual goals and strengths.
  • Achieved positive outcomes by utilizing a variety of coaching methodologies tailored to each client''s learning style and personality type.
  • Provided support during career transitions by offering guidance on navigating change, setting achievable goals, and overcoming obstacles.
  • Implemented strategies for effective networking, enabling clients to expand their professional connections and uncover hidden job opportunities.
  • Conducted mock interviews to help clients prepare for interviews with potential employers.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.

Human Resources Management

Federal Government
07.2002 - Current

Employee Relations:

  • Serve as the primary point of contact for employee relations issues, offering expert guidance and support to employees and managers.
  • Conduct thorough investigations into employee complaints, grievances, and disciplinary matters, ensuring compliance with federal regulations and agency policies.
  • Develop and implement strategies to promote a positive work environment and enhance employee morale and engagement.
  • Mediate and resolve conflicts between employees and management, facilitating constructive dialogue and resolution.
  • Maintain accurate records of employee relations cases, ensuring confidentiality and compliance with legal requirements.


Specialized Leadership Instructor/Trainer:

  • Design, develop, and deliver specialized leadership training programs tailored to the needs of federal employees at various levels.
  • Conduct needs assessments to identify leadership development needs and create targeted training solutions.
  • Facilitate workshops, seminars, and coaching sessions to enhance leadership skills, including communication, decision-making, and team management.
  • Evaluate the effectiveness of leadership training programs and implement continuous improvements based on feedback and best practices.
  • Collaborate with agency leadership to align training initiatives with organizational goals and objectives.


Overall Human Resources Management:

  • Provide comprehensive HR support across various functions, including recruitment, onboarding, performance management, and employee development.
  • Develop and implement HR policies and procedures in accordance with federal regulations and agency standards.
  • Conduct workforce planning and analysis to ensure the agency is staffed with the right talent to meet its mission and goals.
  • Administer employee benefits programs, ensuring employees understand and can access available benefits.
  • Stay current with HR best practices, legal requirements, and industry trends to ensure the agency remains compliant and competitive.

Education

Bachelor of Science -

Strayer University
Washington, DC

Master of Science - Law (Pre-Law)

Regent University
Virginia Beach, VA
12.2020

Skills

  • Active Listening: Ability to fully concentrate, understand, respond, and remember what clients are saying
  • Mindfulness and Stress Management: Techniques to help clients manage stress and improve their overall well-being
  • Cultural Competency: Understanding and respecting diverse backgrounds and perspectives in coaching practices
  • Workshop Facilitation: Designing and leading effective workshops and group coaching sessions
  • Adaptability: Adjusting coaching methods and strategies to meet the unique needs of each client
  • Goal Setting and Achievement: Expertise in helping clients set, pursue, and achieve personal and professional goals
  • Conflict Resolution: Skilled in helping clients navigate and resolve conflicts effectively
  • Change Management: Assisting clients in managing and adapting to personal or professional changes

Affiliations

  • Member, International Coach Federation
  • Member, Blacks in Government

Certification

  • Gallup Strengths Coach
  • ICF, ACC
  • IDI Qualified Administrator
  • RoundTable Facilitator, Global Priority Solutions
  • DiSC
  • Career Coach
  • Group Coach
  • Executive Core Qualifications Coach

Timeline

Gallup Certified Strength Coach

Federal Government
01.2020 - Current

Career Coach

Federal Government
01.2020 - Current

Human Resources Management

Federal Government
07.2002 - Current

Bachelor of Science -

Strayer University

Master of Science - Law (Pre-Law)

Regent University
Miranda Watson