MD ZAFAR BHUIYAN
Alexandria,VA
Summary
Accomplished professional with a proven track record at the Department Of Motor Vehicles, enhancing customer service solutions and streamlining complex transactions. Expert in SQL Server Integration Services and adept at fostering team productivity. Successfully increased revenue and efficiency through strategic negotiations and effective mentorship. Skilled in database security and committed to achieving results through leadership and technical proficiency.
Overview
12
12
years of professional experience
Work History
Admin and Office Specialist III
Department Of Motor Vehicles
08.2022 - Current
- Ensure excellent customer service solutions in a friendly and knowledgeable manner in a fast paced environment using complex automated systems
- Effectively communicate and interact with a diverse population interpreting and applying statutes, regulations, policies and procedures in person
- Handling complex customer transactions in accordance with statutory and administrative procedural requirements such as the Motor Vehicle Code of Virginia, DMV policies, procedures, rules and regulations
- Handling customer transactions using multiple PC screens, cash drawer, credit cards, inventory, policies, procedures, and regulations
- Process applications for VA driver License in accordance with the Federal Laws and regulations and customers' legal status
- Process applications for VA dealer, motor carrier, vehicle registration and titling, VA tax collection, VA IDs, and other DMV related services.
Assistant Manager
711
05.2016 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
City Carrier Assistant
United Postal Service
09.2021 - 08.2022
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
Assistant Store Manager Trainee
Walgreen Pharmacy
05.2015 - 08.2021
- Managed and motivated employees to be productive and engaged in work
- Maintained professional, organized, and safe environment for employees and patrons.
Executive
RAW Group Of Industries
06.2012 - 02.2013
- Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations
- Increased revenue through effective negotiation of contracts with clients and suppliers.
Education
Master of Arts - Economics
Jagannath University
01.2011
Skills
- Data Warehousing
- SQL Server Integration Services
- Database Security
- SQL Server Reporting Services
- SQL Server Analysis Services
- Replication Management
- Log Shipping
- Policy-Based Management
- SQL Server Agent
- AlwaysOn Availability Groups
Travelling
I would like to travel different places to exploring different cultures.
Additionalinformation - References
Samar Hamad
Policy analyst, administrative assistant
Fed writers, Arlington, Va . 858719292
2. Amber Ali
Administrative Assistant, Coast Guard
Washington DC, 7035775725
Timeline
Admin and Office Specialist III
Department Of Motor Vehicles
08.2022 - Current
City Carrier Assistant
United Postal Service
09.2021 - 08.2022
Assistant Manager
711
05.2016 - 09.2022
Assistant Store Manager Trainee
Walgreen Pharmacy
05.2015 - 08.2021
Executive
RAW Group Of Industries
06.2012 - 02.2013
Master of Arts - Economics
Jagannath University