Dynamic professional with over 20 years of experience in quality control and customer service, consistently exceeding objectives through a strong commitment to excellence. Creative force in film and television, with an impressive portfolio that includes award-winning projects, showcasing expertise in budget management, talent casting, and post-production editing. Proven leadership abilities foster team collaboration and drive motivation while prioritizing customer satisfaction through effective relationship-building and problem-solving skills. Dedicated to maximizing quality assurance by adhering to regulatory guidelines and implementing comprehensive training initiatives.